Lead Salesforce Technical Architect

Levi, Ray & Shoup, Inc.; Washington (District of Columbia); Hybrid; USD 160,000 - 205,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Levi, Ray & Shoup, Inc. is seeking a Lead Salesforce Technical Architect to guide a mission-critical Salesforce environment.

You will collaborate with government stakeholders, engineers, security teams, and business leaders to deliver secure, scalable, and maintainable CRM solutions. This hybrid direct-hire role focuses on establishing enterprise architecture standards, driving digital transformation, and providing technical leadership across Salesforce initiatives.

Qualifications

• Bachelor's degree or higher in a related field.
• 8+ years of experience in solution architecture, technical leadership, Salesforce architecture, or enterprise CRM environments.
• Strong hands-on expertise with Salesforce implementation, administration, development, integration, and lifecycle management.
• Deep knowledge of Salesforce platforms and integration patterns.
• Experience designing secure, scalable, upgrade-friendly solutions that minimize technical debt.

Responsibilities

• Define and maintain Salesforce platform architecture, technical standards, integration patterns, governance frameworks, and platform roadmaps.
• Lead architecture decisions related to CRM, engagement, workflow automation, reporting, and enterprise integrations.
• Translate requirements into scalable technical solutions while partnering with cybersecurity, data, and operations teams.
• Develop reusable solution patterns, automation strategies, and runbooks to improve sustainability and reduce technical debt.
• Troubleshoot complex issues across configuration, development, integrations, security, and performance.

Skills

Salesforce

Sales Cloud

Service Cloud

Experience Cloud

OmniStudio

Flow

Apex

Lightning Web Components

APIs

DevOps Center

Education

Bachelor's degree in Computer Science, Information Systems, Software Engineering, Cybersecurity, Data Analytics, or a related field

Tools

DevOps Center

CI/CD pipelines

Infrastructure as Code

Security tooling

Job description

LRS Consulting Services is seeking a Lead Salesforce Technical Architect who enjoys solving complex business challenges through innovative CRM solutions, establishing enterprise architecture standards, and driving digital transformation initiatives. This hybrid direct-hire opportunity offers the chance to provide technical leadership for a mission-critical Salesforce environment while partnering with government stakeholders, engineers, security teams, and business leaders to deliver secure, scalable, and maintainable solutions.

Location: Washington, DC (Hybrid - 1 day per week onsite)

Responsibilities

• Define and maintain Salesforce platform architecture, technical standards, integration patterns, governance frameworks, and platform roadmaps.

• Design, configure, develop, integrate, test, document, and support Salesforce solutions utilizing Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Flow, Apex, Lightning Web Components, APIs, and DevOps Center.

• Lead architecture decisions related to CRM case management, customer engagement, workflow automation, reporting, and enterprise integrations.

• Design and support Salesforce data models, security models, sharing models, role hierarchies, automation frameworks, and Lightning experiences.

• Translate business, mission, security, accessibility, and operational requirements into scalable technical solutions.

• Support backlog refinement, implementation planning, release readiness, and production deployment activities.

• Develop reusable solution patterns, technical standards, automation strategies, and support procedures that improve platform sustainability and reduce technical debt.

• Troubleshoot complex issues involving platform configuration, custom development, integrations, APIs, security, identity management, and performance.

• Collaborate with cybersecurity, infrastructure, data, QA, operations, privacy, and business teams to deliver secure and compliant solutions.

• Create and maintain architecture documentation, technical designs, implementation guides, operational runbooks, and testing documentation.

• Provide technical leadership, mentorship, and best-practice guidance across Salesforce initiatives.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Cybersecurity, Data Analytics, or a related field preferred.

• 8+ years of experience in solution architecture, technical leadership, Salesforce architecture, or enterprise CRM environments.

• Strong hands-on expertise with Salesforce implementation, administration, development, integration, and lifecycle management.

• Deep knowledge of Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Flow, Apex, Lightning Web Components, and Salesforce integration patterns.

• Experience designing secure, scalable, upgrade-friendly solutions that minimize technical debt and support long-term platform sustainability.

• Strong understanding of Salesforce security architecture, sharing models, role hierarchies, permissions, identity management, and access controls.

• Experience with APIs, integrations, data management, testing, monitoring, troubleshooting, and release coordination.

• Ability to document technical designs, architecture decisions, implementation approaches, test results, operational procedures, and risks in both business and technical language.

• Experience working within Agile delivery environments and translating stakeholder requirements into maintainable technical solutions.

• Outstanding communication and stakeholder management skills with the ability to collaborate across product, engineering, QA, cybersecurity, operations, and government teams.

• Ability to obtain a Public Trust Clearance.

• Ability to communicate effectively in English, both written and verbal.

Preferred Qualifications

• Salesforce certifications such as:

• Salesforce Administrator

• Platform Developer

• Platform App Builder

• Sales Cloud Consultant

• Service Cloud Consultant

• Experience Cloud Consultant

• Sharing and Visibility Architect

• Application Architect

• System Architect

• Certified Technical Architect (CTA)

• Experience supporting federal government, Public Trust, or highly regulated environments.

• Familiarity with Section 508 accessibility standards, cybersecurity requirements, auditability, and data protection practices.

• Experience with DevSecOps practices, CI/CD pipelines, automated testing, Infrastructure as Code, and platform release automation.

• Knowledge of federal compliance frameworks including NIST, FISMA, FedRAMP, audit controls, and least-privilege security principles.

• Experience establishing platform governance, operational readiness, documentation standards, observability, and reusable solution frameworks.

• Familiarity with Microsoft 365, ServiceNow, Atlassian products, Snowflake, CRM ecosystems, data catalogs, and enterprise integration platforms.

The salary range for this direct-hire position is $160,000 - $205,000 annually. The range displayed reflects the minimum and maximum target for new hires of this position across all U.S. locations. Individual pay is determined by work location and additional job-related factors.

• plus a comprehensive benefits package.

LRS Consulting Services is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status, or protected veteran status.

In some cases, LRS Consulting Services uses generative artificial intelligence ("AI") in support of our hiring processes. LRS takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used solely in support of the assessment of candidate qualifications. All hiring decisions are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying, you will be notified and will have the opportunity to opt out. Please contact [e-mail] with any questions.

Contract: Permanent