LEAD SALES ASSOCIATE-PT in LANCASTER PA S00597

Dollar General; Lancaster (Lancaster County); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a Cashier/Stocker to perform front-end duties, stock and merchandise, and assist in management tasks in the absence of Store Manager or Assistant Manager.

The role emphasizes cashier accountability, plan-o-gram maintenance, and delivering exceptional customer service while protecting store assets and ensuring a clean, safe shopping environment.

Qualifications

• High school diploma or equivalent; six months of supervisory experience preferred.
• Ability to perform mathematical calculations.
• Knowledge of cash handling procedures including cashier accountability and deposits.
• Ability to operate IBM cash register functions.
• Knowledge of cash, facility and safety policies and practices.
• Effective interpersonal and written communication skills.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.

Responsibilities

• Unload trucks according to store procedures.
• Receive, open, and unpack cartons and totes.
• Stock merchandise, rotate and face shelves, and build displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories as assigned by the Store Manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Maintain store cleanliness including trash and restrooms.
• Greet customers entering the store.
• Maintain register countertops and bags; follow register plan-o-grams.
• Operate cash register and scanner to itemize and total purchases; bag merchandise.
• Collect payment and make change.
• Help set up sidewalk displays and keep front end clean.
• Provide superior customer service leadership.
• Follow SOPs and employee handbook policies.

Skills

Math calculations

Cash handling

IBM cash register

Cash & safety policies

Communication

Safety awareness

Plan-o-gram reading

Education

High school diploma or equivalent

Supervisory experience preferred

Job description

Job Details General Summary:

Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.

Duties and Essential Job Functions

• Unload trucks according to the prescribed process for the store.

• Follow company work processes to receive, open and unpack cartons and totes.

• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.

• Restock returned and recovered merchandise.

• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.

• Assist in plan-o-gram implementation and maintenance.

• Assist customers by locating merchandise.

• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.

• Greet customers as they enter the store.

• Maintain register countertops and bags; implement register countertop plan-o-grams.

• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.

• Collect payment from customer and make change.

• Clean front end of store and help set up sidewalk displays.

• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.

• Provide superior customer service leadership.

• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.

• Open and/or close the store under specific direction of the Area Manager.In the Absence of the Store Manager or Assistant Store Manager:

• Authorize and sign for refunds and overrides; count register; make bank deposits.

• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.

• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.

• Monitor cameras for unusual activities (customers and employees), if applicable.

• Supply cashiers with change when needed.

• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Job Qualifications

Knowledge and Skills

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

• Knowledge of cash handling procedures including cashier accountability and deposit control.

• Ability to perform IBM cash register functions.

• Knowledge of cash, facility and safety control policies and practices.

• Effective interpersonal and oral & written communication skills.

• Understanding of safety policies and practices.

• Ability to read and follow plan-o-gram and merchandise presentation guidance.

Work Experience and/or Education

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.Relocation assistance is not available for this position. Dollar General Corporation is an equal opportunity employer.

ABOUT US

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

Job Identification: 113499

Job Schedule: Full time

Job Category: Key Carrier

Travel Required: No

Willing to Relocate: No