Lead Sales Associate, (PT – 25 Hours) – New Haven, IN

The Salvation Army Central Territory; New Haven (IN); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Comprehensive benefits package

On-the-job training

Job summary

The Salvation Army Central Territory is seeking a dedicated Lead Store Sales Associate to support the store management team and drive daily retail operations. This part-time role involves evenings, weekends, and holidays with a $14.50/hour pay rate in Indiana/New Haven.

As a key member of the team you will oversee sales, operations, and customer experience while assisting during shifts, managing banking tasks, and maintaining store presentation.

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Job description

Lead Sales Associate – The Salvation Army

About Us

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Pay Rate: $14.50 per hour

Status: (Part time, 25 hours) including evenings, weekends, and holidays as scheduled.

Job Overview

We’re seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

Key Responsibilities

Sales & Operations

• Support management with product sales and acquisition

• Implement store opening and closing procedures

• Handle banking and daily deposits

• Execute strategies to meet product acquisition, production and sales goals

• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills

• Handle customer complaints as needed

• Support store maintenance and appearance

• Maintain displays and floor layout plans

• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management

• Communicate effectively with store management regarding operations

• Support implementation of policies and procedures

• Document and report concerns in behavior or attitude

• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community

• Professional development and growth opportunities

• Supportive and mission-driven work environment

• Comprehensive benefits package

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills
• Professional development and growth opportunities

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!