LEAD SALES ASSOCIATE (PART - TIME) - ORIGINAL PENGUIN

Perry Ellis International; San Diego (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Clothing Allowance

401(k) plan

Holiday Pay

Job summary

Perry Ellis International is seeking a Lead Associate to sell and promote Original Penguin merchandise and uphold customer service standards. The role supports store managers and supervisors to meet financial and customer satisfaction goals while maintaining visuals.

The Lead Associate will also reinforce merchandising strategies and help with store operations, ensuring accurate pricing, planograms, and inventory control to maximize performance.

Qualifications

• 1-2 years of retail experience.
• Strong interpersonal communication and customer service skills.
• Must have a high school diploma.

Responsibilities

• Provides customer service to company standard and leads the team.
• Generates sales potential through customer service standards.
• Builds repeat customer base via PE Loyalty Program data capture.
• Maintains knowledge of product, promotions and events to inform customers.
• Treats customers and staff with fairness and consistency.
• Maintains floor coverage and prioritizes tasks.
• Demonstrates clear written and verbal communication.
• Manages time and prioritizes tasks.

Skills

Retail experience

Customer service

Interpersonal communication

Flexible availability

Education

High school degree

Job description

Company Overview

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 40 Brands domestically and internationally recognized brands including: Perry Ellis® Original Penguin® by Munsingwear® Laundry by Shelli Segal® Rafaella® Cubavera® Ben Hogan® Savane® Grand Slam® John Henry® Manhattan® Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

ABOUT THE COMPANY:

Original Penguin is an American clothing line with roots in the 1950s and 60s, the brand specializes in clothing, footwear, and eyewear. Original Penguin embodies a mix of iconic American Sportswear with modern-minded style into a diverse range of products for a full lifestyle brand. Made for originals, by originals.

SUMMARY:

The Lead Associate’s primary function is to sell and promote Original Penguin (OPG) merchandise through execution of OPG customer service standards. The Lead Associate reinforces the Store Manager, ASM and Supervisors in ensuring the store meets its goals and standards in the areas of financial performance, customer satisfaction, and visuals.

RESPONSIBILITIES

Customer Service Responsibilities

• Consistently provides Customer Service to company standard and lead team
• Generates maximum sales potential in accordance with the OPG customer service standards.
• Builds repeat customer base through excellent PE Loyalty Program data capture.
• Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers more effectively.
• Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
• Effectively maintains floor coverage; acknowledges every customer; treats customers with priority over assigned tasks.
• Demonstrates effective written and verbal communication.
• Manages time and prioritizes tasks.

Operational Responsibilities

• The lead associate will step in when the supervisor/keyholder is not present
• Keep merchandise filled to appropriate levels on the sales floor.
• Ensure the store is visually distinctive and appearance impeccably maintained.
• Minimize shortages through proper loss prevention procedures.
• Practices excellent customer service at all times in order to prevent possible theft.
• Demonstrates awareness of store sales plans and results.
• Follow all operational policies and procedures.
• Manage time and prioritize tasks.
• Demonstrate effective written and verbal communication skills.

Visual, Brand And Product Management

• Supports execution of all pricing strategies.
• Supports the execution of store planograms.
• Supports and understands the company’s brand position.
• Supports replenishment of merchandise on the selling floor as needed.

REQUIREMENTS

• Energetic and positive attitude
• 1-2 years of retail experience
• Flexible availability; reliable transportation
• Strong interpersonal communication and customer service skills
• Customer service-oriented. (outgoing, friendly, and personable with a positive attitude
• Must be able to move and/or lift to 25 pounds
• High school degree

BENEFITS

• Employee discount
• Accumulated personal/sick time off
• 401(k) plan
• Clothing Allowance
• Holiday Pay
• Salary offered will be at the discretion of the Company and based on a candidate’s qualifications. For this position, the base salary will be between $18-$18.25 hourly. Other benefits associated with the position for eligible associates are listed above.

Legal Disclaimer

Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.