LEAD SALES ASSOCIATE - FT - TROY, AL STORE #31914

Dollar General; Troy (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General in Troy, Alabama seeks a Lead Sales Associate to assist customers, manage checkout, stock and organize merchandise, and help maintain store standards. The role involves acting as manager on duty when the Store Manager is unavailable, and supporting store profitability and asset protection.

The position emphasizes customer-first service, accurate cash handling, and adherence to company policies while working in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• Six months supervisory experience preferred.

Responsibilities

• Provide excellent customer service and assist customers in finding merchandise.
• Operate a cash register, total purchases, handle payments, and bag items.
• Unpack, stock, restock, and rotate merchandise on shelves and build displays.
• Clean the store, take out trash, mop floors, and maintain restroom and receiving area.
• Assist with planogram implementation and maintenance.
• Open and close the store under direction of store leadership.
• Perform duties in the absence of Store Manager or Assistant Manager.

Skills

Customer service

Cash handling

Planograms

Mathematical calculations

Safety policies

Cash register operations

Education

High school diploma or equivalent

Six months supervisory experience

Job description

The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting Company assets. Lead Sales Associates perform the duties of a Sales Associate and act as manager on duty in the absence of the Store Manager or Assistant Store Manager.

Job Responsibility

• Provides excellent customer service, greets and assists customers.
• Operates cash register and scanner to itemize and total customer’s purchase, collects payment from customers and makes change, bags merchandise, and assists customers with merchandise as necessary.
• Follows Company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Cleans the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.
• Assists in implementation and maintenance of planograms.
• Opens and closes the store under specific direction of the Store Manager.
• Performs additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Working Conditions

• Frequent walking and standing.
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats, and rolltainers.
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing using ladder up to heights of six feet. .
• Regular driving own vehicle to attend meetings, to other Dollar General stores, and to make deposits.
• Fast-paced environment; moderate noise level.
• Occasional exposure to outside weather conditions.
• Occasional exposure to hazardous cleaning solutions.
• Occasional exposure to slippery floor surfaces.
• May be exposed to extreme cold in freezers.

Job Qualifications

• Proficient interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Knowledge of cash, facility, and safety control policies and practices.
• Ability to perform cash register functions.
• Knowledge of and willingness to comply with Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications.

Education/Experience

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
• Ability to attain required certifications in food handling, if applicable (for Market stores).

Valid Driver’s License

ABOUT US

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

Job Identification: 1416

Job Schedule: Full time

Job Category: Key Carrier

Job Shift: Open

Travel Required: Yes

Willing to Relocate: No