LEAD SALES ASSOCIATE-FT in YORK PA S20988

Confidential; York (York County); On-site; USD 17,000 - 21,000; Full time

Job summary

Confidential in York, PA is seeking a Cashier/Stocker who can lead in the absence of the Store Manager, provide exceptional customer service, and help maintain planograms and displays.

Responsibilities include unloading trucks, stocking merchandise, assisting customers, operating the register and scanner, handling refunds, and supporting a safe, organized store. This role emphasizes teamwork and adherence to procedures.

Qualifications

• Experience using cash registers and handling cash.
• Ability to provide excellent customer service.
• Ability to lead in the absence of store management.

Responsibilities

• Unload trucks according to store process.
• Receive, open and unpack cartons and totes following procedures.
• Stock merchandise, rotate and face shelves, build displays.
• Restock returned and recovered merchandise.
• Assist with plan-o-gram implementation and maintenance.
• Help customers locate merchandise.
• Operate cash register and scanner to itemize and total purchases.
• Collect payment and make change.
• Maintain a clean, organized store and safe environment.
• Provide superior customer service leadership.
• Open/close the store under Area Manager direction.
• Authorize refunds and overrides; count register; make deposits.
• Maintain cashier accountability and cash control procedures.
• Monitor cash levels and drawer pulls.
• Monitor cameras for unusual activities; assist as needed.
• Provide change to cashiers when needed.
• Complete required paperwork and documentation on time.

Job description

Job Details GENERAL SUMMARY:

Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.

Duties and Essential Job Functions

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
• Open and/or close the store under specific direction of the Area Manager. In the Absence of the Store Manager or Assistant Store Manager:
• Authorize and sign for refunds and overrides; count register; make bank deposits.
• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.