LEAD SALES ASSOCIATE-FT in UNION CITY PA S18479

Dollar General Corporation; Union City (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General Corporation in Union City, PA is seeking a Cashier/Stocker to support store operations. In the absence of store leadership, you may act in lead capacity and assist with plan-of-grams, merchandising, and customer service.

You will unload trucks, stock, ring up purchases, assist customers, maintain cleanliness, and help ensure a safe, well-organized store while protecting assets and reducing losses.

Qualifications

• Customer service excellence and ability to assist shoppers.
• Accurate cash handling and transaction processing.
• Stock replenishment and visual merchandising duties.
• Ability to lead in the absence of store leadership and follow SOPs.

Responsibilities

• Unload trucks according to store procedures.
• Receive, open, and unpack cartons and totes.
• Stock, rotate, and face shelves; build displays.
• Assist customers by locating merchandise and answering questions.
• Operate cash register and process payments; bag items.
• Maintain store cleanliness and safety; open/close tasks as directed.

Skills

Customer service

Cash handling

Stocking & Merchandising

Leadership

Job description

Job Details GENERAL SUMMARY: Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.

Duties and Essential Job Functions

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flat-bed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
• Open and/or close the store under specific direction of the Area Manager.

Additional Responsibilities in the Absence of the Store Manager or Assistant Store Manager

• Authorize and sign for refunds and overrides; count register; make bank deposits.
• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.