LEAD SALES ASSOCIATE-FT in SCRANTON PA S01059

Dollar General; Scranton (Lackawanna County); On-site; USD 32,000 - 42,000; Full time

Job summary

Dollar General is seeking a Lead Sales Associate to help maintain a clean, well-organized store with a customer-first focus. You will assist customers, operate a cash register, stock and display merchandise, and perform store duties under the Store Manager's guidance.

The role includes leading in the absence of the Store Manager, ensuring safety and planogram compliance, and contributing to store profitability while delivering excellent customer service.

Qualifications

• High school diploma or equivalent is preferred.
• Six months of supervisory experience or related training is preferred.
• Strong customer service and communication skills are required.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Skills

Customer service leadership

Cash handling

Interpersonal communication

Planograms

Stock management

Safety awareness

Team supervision

Education

High school diploma or equivalent

Six months supervisory experience (or related)

Tools

Cash register

Scanner

Pricing guns

Dollies / hand trucks

Job description

Job Details General Summary:

The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.

Duties and Essential Job Functions

• Provide superior customer service leadership; greet and assist customers.

• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.

• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.

• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.

• Assist in implementation and maintenance of planograms.

• Open and close the store under specific direction of the Store Manager.

• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Job Qualifications

Knowledge and Skills

• Effective interpersonal and oral communication skills.

• Understanding of safety policies and practices.

• Ability to read and follow planogram and merchandise presentation guides.

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

• Ability to perform cash register functions.

• Knowledge of cash, facility, and safety control policies and practices.

• Knowledge of cash handling procedures including cashier accountability and deposit control.

• Ability to drive own vehicle to the bank to deposit money.

Work Experience and/or Education

High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Working Conditions

• Frequent walking and standing

• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise

• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers

• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds

• Occasional climbing (using step ladder) up to heights of six feet

• Fast-paced environment; moderate noise level

• Occasional exposure to outside weather conditions

• Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Dollar General Corporation is an equal opportunity employer.

ABOUT US

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

Job Identification: 104833

Job Schedule: Full time

Job Category: Key Carrier

Travel Required: No

Willing to Relocate: No