LEAD SALES ASSOCIATE-FT in NORWALK OH S04741

Dollar General Corporation; Norwalk (OH); On-site; USD 25,000 - 38,000; Full time

Job summary

Dollar General Corporation is seeking a Lead Sales Associate to help keep the store clean, organized, and customer-focused. You will assist customers, operate the cash register, stock merchandise, and support management in their absence.

The role blends frontline sales with leadership duties and attention to store standards. Ideal candidates have a high school diploma or equivalent and some supervisory experience.

Qualifications

• High school diploma or equivalent; six months supervisory experience preferred.
• Excellent customer service and communication skills.
• Ability to perform cash register functions and basic math.
• Understanding of planograms and merchandise presentation.
• Willingness to operate in a team and take on lead duties in absence of management.

Responsibilities

• Provide superior customer service and assist customers.
• Operate cash register, process payments, and bag merchandise.
• Stock and rotate merchandise, build displays, and follow planograms.
• Clean store and maintain clean restroom and break area.
• Open and close the store as directed.
• Perform additional duties in the absence of Store Manager.

Skills

Customer service leadership

Cash handling

Planogram adherence

Point-of-sale systems

Interpersonal communication

Safety awareness

Merchandise stocking

Team leadership

Education

High School Diploma or equivalent

Six months supervisory experience

Job description

Job Details General Summary:

The Lead Sales Associate helps maintain a clean, well‑organized store with a customer‑first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.

Duties and Essential Job Functions

• Provide superior customer service leadership; greet and assist customers.




• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.




• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.




• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.




• Assist in implementation and maintenance of planograms.




• Open and close the store under specific direction of the Store Manager.




• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Job Qualifications

Knowledge and Skills

• Effective interpersonal and oral communication skills.




• Understanding of safety policies and practices.




• Ability to read and follow planogram and merchandise presentation guides.




• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.




• Ability to perform cash register functions.




• Knowledge of cash, facility, and safety control policies and practices.




• Knowledge of cash handling procedures including cashier accountability and deposit control.




• Ability to drive own vehicle to the bank to deposit money.

Work Experience and/or Education

High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Working Conditions

• Frequent walking and standing




• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise




• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two‑wheel dollies, U‑boats (six‑wheel carts), and rolltainers




• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds




• Occasional climbing (using step ladder) up to heights of six feet




• Fast‑paced environment; moderate noise level




• Occasional exposure to outside weather conditions




• Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Dollar General Corporation is an equal opportunity employer.

ABOUT US

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighbourhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

Job Identification: 108075

Job Schedule: Full time

Job Category: Key Carrier

Travel Required: No

Willing to Relocate: No