Lead Sales Associate / Customer Service Representative

Drybar; Perrysburg (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading beauty service company in Perrysburg is hiring a lead retail sales associate / customer service representative. The ideal candidate will focus on exceptional customer service, manage lead outreach, and work flexibly to support team goals. Experience in sales and strong communication skills are preferred. Join us for a rewarding career with competitive pay and benefits including free services and ongoing training.

Benefits

Competitive compensation

Free services

Flexible hours

Discounts on retail products

Career growth opportunities

Ongoing training

Qualifications

• 1+ years of sales experience preferred.
• Ability to multitask effectively.
• Must be outgoing, positive, cheerful, and engaging.

Responsibilities

• Manage lead outreach and contact prospective members.
• Work with marketing on lead conversion strategies.
• Provide excellent customer service focused on retention.

Skills

Customer service orientation

Results-oriented

Strong verbal communication

Interpersonal skills

Organizational skills

Problem-solving skills

Tools

MindBody Software

Job description

Overview

Hiring immediately for a lead retail sales associate / customer service representative in the beauty industry. Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $14.00 and $17.00 per hour depending on performance.
• Free services
• Membership sales commission
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Retail Sales Associate / Customer Service Representative Qualifications:

• Manages lead outreach and contacts perspective members
• Works with Marketing Team on best demonstrated practices for lead conversion strategies
• Customer service oriented with a focus on member retention
• Results oriented, metrics driven
• 1+ years of Sales experience preferred
• Basic computer skills
• Ability to multitask
• Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
• Must be an excellent organizer and problem solver with strong project management skills
• Must be able to work flexible days and hours; including nights, weekends, and holidays.
• MindBody Software experience a plus

Apply today! We would love to meet you and discuss the possibility of a long and rewarding career!