Lead Sales Associate — Customer-First Leader

Dollar General Corporation; Jonesboro (AR); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General Corporation in Jonesboro, AR is seeking a Lead Sales Associate to maintain a clean, well-organized store with a customer-first focus. You will help customers locate and purchase merchandise, operate a cash register, stock shelves, and assist the Store Manager as needed.

The role emphasizes leadership in customer service, planograms, and loss prevention, with duties including opening/closing the store and performing other tasks in the absence of management.

Qualifications

• High school diploma or equivalent and six months of supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to operate a cash register and handle money accurately.
• Familiarity with planograms and merchandise presentation.
• Ability to lift up to 40 pounds and occasional 55 pounds.
• Willingness to work in a fast-paced retail environment.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Skills

Customer service

Cash handling

Planograms

Interpersonal skills

Math skills

Store operations

Leadership

Education

High school diploma or equivalent

Job description

Dollar General Corporation in Jonesboro, AR is seeking a Lead Sales Associate to maintain a clean, well-organized store with a customer-first focus. You will help customers locate and purchase merchandise, operate a cash register, stock shelves, and assist the Store Manager as needed.

The role emphasizes leadership in customer service, planograms, and loss prevention, with duties including opening/closing the store and performing other tasks in the absence of management.