Lead Sales Associate

Mykroc; Ballwin (MO); Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

Voluntary life insurance

403(b) retirement savings plan

Medical insurance (including dental, H

Vision

Sick days

Vacation days

Discretionary/personal days

Paid holidays

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Ballwin, MO is seeking a Lead Sales Associate to support store management, drive product sales, and uphold excellent customer service. The role requires 40 hours weekly, including evenings and weekends, with paid holidays and a comprehensive benefits package.

You will assist with opening/closing procedures, banking, and inventory turnover while maintaining store appearance and layout. Training will be provided to develop leadership and POS skills.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and transportation for bank runs.
• English speaking, reading and writing proficiency.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation and inventory turnover.
• Create an enjoyable shopping experience with strong customer service.
• Handle customer complaints and support store maintenance and displays.
• Provide direction to staff in absence of management.
• Communicate with management regarding operations.
• Support implementation of policies and procedures.

Skills

English proficiency

Cash handling

Customer service

Team leadership

Education

High School or equivalent

Tools

POS system

Payroll software

Job description

Lead Sales Associate
Location: Ballwin, MO
Pay: $16.00 per hour
Job Type:Full-time
Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled
Benefits:Voluntary life insurance, 403(b) retirement savings plan, comprehensive medical insurance (including dental, hearing and vision,) sick/vacation/discretionary/personal days, paid holidays

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

What You’ll Do

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills
• Professional development and growth opportunities

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment

Employee Discount, Employee Assistance Program, and more!

Additional Information

What You Need

Required

Education & Experience

• High School Graduate or Equivalent

Skills & Abilities

• Ability to speak, write and understand English for effective communication
• Basic computer skills including Point of Sales System and payroll program
• Proficient cash handling and accurate change-giving abilities

Certifications

• Valid Driver's License and personal transportation for bank runs
• Must be able to pass a Motor Vehicle Record Search

Physical Requirements

• Regularly required to stand, use hands, handle, feel, hear, and talk
• Frequently required to walk and reach with hands and arms
• Occasionally required to climb, balance, stoop, kneel, or crouch
• Must regularly lift and/or move up to 25 pounds
• Specific vision abilities required: close vision, distance vision, and ability to adjust focus
• Store environment with quiet to moderate noise level
• May be dusty and experience temperature fluctuations based on weather
• May stand for extended periods

Travel

• May be required to travel to various locations for work or training

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.