Lead Routing Coordinator

4MATIV Technologies

Alexandria (VA)

Hybrid

USD 65,000 - 75,000

Full time

14 days+

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

401(k)

Dental insurance

Flexible schedule

Health insurance

Paid time off

Parental leave

Vision insurance

Job summary

A national mobility management firm is seeking a Lead Routing Coordinator to lead day-to-day routing operations for large school districts. This role involves managing a team, ensuring routing efficiency, and maintaining quality standards. The ideal candidate will have 3–5 years of experience in school transportation routing and strong project management skills. Benefits include health insurance, flexible schedules, and a supportive work environment.

Qualifications

3–5 years of direct school transportation routing experience.
Demonstrated project management capability.
Proven team leadership aptitude.

Responsibilities

Create and maintain routes in routing software.
Ensure routing efficiency, equity, and safety.
Lead a small team of routers.

Skills

Project management

Routing software proficiency

Team leadership

Data management

Interpersonal skills

Education

Associate's or Bachelor's degree in logistics, transportation, geography, or a related field

Tools

Traversa

EZ Routing

Excel

Google Sheets

Job description

Base pay range

$65,000.00/yr - $75,000.00/yr

About 4mativ Technologies, Inc.

4MATIV Technologies manages multi‑modal mobility for school systems nationwide with technology to expand options and enhance service. We envision a future where all children have access to the learning opportunities that maximize their potential, and we are reimagining transportation to accelerate student outcomes. We partner with schools to improve service, safety, and holistic sustainability, ensuring all students have access to the right ride. Currently, we manage transportation for over 50 school districts across cities including Houston, Indianapolis, Minneapolis‑St. Paul, and Phoenix, simplifying operations and expanding services for families. Every school day, 4MATIV manages outsourced vendors and operates a contact center supporting more than 22,000 student trips across over 1,000 routes for schools across the country.

Position Overview

The Lead Routing Coordinator is a hands‑on team lead who orchestrates day‑to‑day routing for large, complex school districts where 4MATIV owns or supports the routing function. You’ll lead a small team of routers, set and enforce rigorous quality control standards, produce and manage data‑driven performance measures, refine and observe standard operating procedures, and run the project management systems that keep routes accurate, efficient, and compliant throughout the year.

Location Preferences

Preferences for Houston and Washington, DC area with expectation of regular in‑person work at critical client sites
Hybrid

Responsibilities – Routing Quality & Optimization

Create, modify, and maintain routes in routing software, ensuring accuracy and compliance with school policies and transportation guidelines. Ensure all route assignments are properly documented and communicated to relevant stakeholders.
Ensure routes are optimized for efficiency, equity, and safety, and updated strategically based on evolving district needs.
Roll up your sleeves to do daily hands‑on routing work, ensuring precision and zero‑error execution while adding capacity to help the team meet deadlines and deliver high‑quality service.
Design and implement a QC program for routes; monitor routing KPIs.

Responsibilities – Project Management & Systems

Stand up and maintain the systems that keep routes strong all year, including a clear operating calendar and weekly routing cycle. Run the weekly routing cycle for large districts, and ensure all changes flow through a single, well‑documented process.
Lead or support implementation of new routing workflows.

Responsibilities – Service Execution & Operational Excellence

Ensure all commitments are met with the highest level of quality and care, including monitoring and meeting district‑set routing performance targets.
Serve as a reliable day‑to‑day point of contact on routing matters; provide clear updates, timelines, and options to district partners.
Identify challenges, coordinate internal and external problem‑solving efforts, and drive continuous improvement in service delivery.
Ensure successful contract renewal by delivering consistently high‑quality service and maintaining strong, trusted relationships with district stakeholders.

Responsibilities – Team Leadership & Coaching

Lead the day‑to‑day work of a small team of routers (≈3), setting clear priorities, reviewing output, and ensuring service levels and deadlines are met.
Provide coaching, feedback, and skills development; model calm, high‑ownership execution in a fast‑moving environment.

Requirements – Education and Experience

Associate's or Bachelor's degree in logistics, transportation, geography, or a related field preferred.
3–5 years of direct school transportation routing experience in a district or vendor setting.
Demonstrated project management capability with a track record of on‑time, high‑accuracy delivery.
Proven team leadership aptitude even if you have not yet managed direct reports.

Requirements – Technical Skills

Proficiency with school routing software (e.g., Traversa, EZ Routing, or similar platforms) is a plus.
Strong technical skills, including experience with data management and spreadsheet tools (Excel, Google Sheets, etc.).

Requirements – Core Competencies

Belief in our Mission – A desire to do good and make an impact.
Commitment to Results – A relentless desire to exceed goals and provide a high standard of work.
Care for Every Detail – Meticulous attention to detail in both planning and execution.
Relentless Service Orientation – A customer‑first approach to solving problems and delivering solutions.
Operational Excellence & Project Ownership – Skilled in managing complex projects with precision and urgency.
Strong Interpersonal Skills – Ability to work in a dynamic environment with diverse stakeholders.
Leads Teams to Results – Ability to motivate a team toward clear outcomes.

Benefits