Lead Room Attendant - Guest Experience & Ops Coach

Hilton Garden Inn Anchorage; Anchorage (AK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Employee discount

Job summary

A premier hotel in Anchorage is seeking a Housekeeping Supervisor to lead housekeeping staff, ensuring high standards of guest satisfaction and operational compliance. Responsibilities include supervision, staff training, and maintaining cleanliness throughout the property. Candidates should possess guest relations skills and the ability to work under pressure. The role offers various benefits including health insurance and paid time off, with a flexible schedule.

Qualifications

• 1 year of cleaning experience preferred.
• Ability to supervise and train staff effectively.
• Strong ability to resolve guest complaints diplomatically.

Responsibilities

• Supervise, schedule, and train housekeeping staff.
• Respond to guest requests and ensure satisfaction.
• Conduct property inspections at the start of each shift.

Skills

Guest relations skills

Ability to work under pressure

Effective communication

Job description

A premier hotel in Anchorage is seeking a Housekeeping Supervisor to lead housekeeping staff, ensuring high standards of guest satisfaction and operational compliance. Responsibilities include supervision, staff training, and maintaining cleanliness throughout the property. Candidates should possess guest relations skills and the ability to work under pressure. The role offers various benefits including health insurance and paid time off, with a flexible schedule.