Lead- Rogue Valley stores- Full time

Grange Co-op

Central Point (OR)

On-site

USD 27,000 - 33,000

Full time

9 days ago

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Job summary

Grange Co-op is seeking a Store Supervisor in Oregon to lead daily operations and ensure excellent customer service. You will supervise location staff in the manager's absence, manage schedules, and uphold merchandising standards across the store.

The role emphasizes leadership, training, and efficient store management, with an expected focus on service quality and team coordination in a retail setting.

Qualifications

Ability to read and interpret documents such as safety rules, operation and maintenance instructions.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.

Responsibilities

In the absence of the location manager or assistant manager, manage the store to ensure high service levels.
Create break schedules and complete timesheets.
Direct personnel in daily tasks and monitor performance.
Ensure staff stay on task with follow up and delegation.
Train and develop employees for current roles and future growth.
Balance cash drawer and daily transactions; manage safe and change orders.
Maintain merchandising, product presentation, and dated goods rotation.

Skills

Leadership

Customer Service

Communication

Team Supervision

Education

Associate’s degree (A.A.) or equivalent

Job description

About this position

About Grange Co-op

Founded in 1934, Grange Co-op is a cooperative dedicated to serving the needs of its members and the communities in which they live. With a focus on farm and ranch products, work wear and western wear, garden supplies, and pet care essentials, Grange Co-op has grown to become a trusted name in the industry. The company operates multiple retail locations, a feed mill and remains committed to delivering exceptional value and service.

GENERAL PURPOSE OF JOB

To ensure a superior level of customer service; to supervise location in the absence of the location manager or assistant manager; to maintain the quality of merchandising and product presentation within the location.

ESSENTIAL DUTIES AND RESPONSIBILITIES

In the absence of the location manager or assistant manager, managing the store in a way that ensures that customers receive the highest level of service
Make break schedules and complete times sheets
Direct personnel in their daily tasks assigned by the location management
Ensure personnel stay on task through proper follow up and delegation
Review staff performance and offer constructive feedback or coaching
Train and develop employees to achieve success in their current roles while preparing them for future growth
Participate in ad set, inventory, freight flow, and cycle count processes
Approve returns and discounts in the absence of the location manager or assistant manager
Ensure that the store is recovered, merchandise is faced, and product rotation occurs on dated goods
Review all company and store communications to effectively communicate and coordinate information across teams, ensuring messages are understood and directed to the appropriate individuals.
Ensure that signing, displays, and safety concerns are addressed and corrected
Perform opening and closing procedures
Balance cash drawer and safe daily and complete change orders weekly
Offer assistance and support to location personnel
Sales floor time should be 80% or more of your scheduled shift
Perform other tasks and duties as requested by supervising manager

SUPERVISORY RESPONSIBILITIES

This position has supervisory responsibilities over location personnel in the absence of the location manager or assistant manager

EDUCATION AND/OR EXPERIENCE

Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization

MATHEMATICAL SKILLS

Ability to work calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations

OTHER SKILLS AND/OR ATTRIBUTES

Strong communication and interpersonal skills
Ability to work independently with minimal supervision and guidance
Ability to effectively plan, organize and prioritize projects
Independent judgment and decision making abilities
High level of integrity
Ability to perform effectively in both individual and team environments
Comprehensive understanding of the company and its products and services
Excellent prioritization and organizational abilities

Bilingual candidates encouraged to apply!