Lead Retail Sales Manager — Flooring & Design

The Tile Shop; Florida; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Health Savings Account (HSA)

401(k) Retirement Plan

Employee Discount

Dental Insurance

Job summary

The Tile Shop in New York seeks an experienced Retail Manager to build and lead a high-performing sales team across tile and related products. You will train staff, greet customers, and cultivate lasting relationships while driving sales and ensuring smooth store and warehouse operations.

You will oversee scheduling, inventory accuracy, and adherence to brand standards, with a focus on delivering an exceptional customer experience and meeting or exceeding sales goals.

Qualifications

• 1+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Weekend availability.
• Strong work ethic with a drive to exceed expectations.
• Ability to read, write, and speak in English.
• Sense of design: put together various styles, colors, and textures.
• Basic mathematical and computer skills.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Sales leadership

Customer relationships

Team development

Tools

POS systems

Inventory software

Job description

The Tile Shop in New York seeks an experienced Retail Manager to build and lead a high-performing sales team across tile and related products. You will train staff, greet customers, and cultivate lasting relationships while driving sales and ensuring smooth store and warehouse operations.

You will oversee scheduling, inventory accuracy, and adherence to brand standards, with a focus on delivering an exceptional customer experience and meeting or exceeding sales goals.