Lead Restoration Technician

360 Fire & Flood; Southfield (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) and 401(k) matching

Health insurance

Vision insurance

Cell phone stipend

Job summary

360 Fire & Flood is seeking an experienced Lead Restoration Technician in Southfield, Michigan, to manage restoration and reconstruction projects affected by disasters such as water and fire damage. The ideal candidate will lead field crews and ensure quality and safety standards are met while maintaining excellent customer service.

Qualifications include 3+ years in water damage restoration, supervisory experience, and proficiency with restoration techniques. Benefits include health insurance, 401(k) matching, and a cell phone stipend.

Qualifications

• 3+ years of experience in water damage restorations.
• 2+ years of supervisory experience.
• IICRC Certification preferred.

Responsibilities

• Lead and supervise restoration crews on projects.
• Conduct assessments of water damage situations.
• Perform water extraction and structural drying.
• Train and mentor junior technicians.
• Maintain compliance with safety guidelines.

Skills

Water damage restoration techniques

Supervisory skills

Organizational and time-management abilities

Proficiency with basic hand and power tools

Adaptability to external conditions

Education

High school diploma or equivalent

Tools

Basic hand tools

Power tools

Job description

We are 360 Fire & Flood, a leading national disaster restoration company committed to providing comprehensive and efficient solutions to commercial and industrial clients affected by fire, water, and other disasters. With over 200 years of combined experience in the industry, our team of highly skilled experts is dedicated to restoring your property with care and precision.

As a trusted partner to many large national corporations, we understand the importance of a timely and effective response. Our round‑the‑clock availability ensures that we are always prepared to mitigate the impact of any disaster and restore your property to its pre‑loss condition.

Our expertise lies in working closely with our clients and insurance companies to secure the best quality restoration services possible. This collaboration enables us to streamline the restoration process and minimize risk, reducing the burden on our clients. At 360 Fire & Flood, we strive to make the recovery process as smooth and seamless as possible, allowing you to focus on what matters most.

We are seeking an experienced and motivated Lead Restoration Technician to oversee and perform restoration, mitigation, and reconstruction projects resulting from water, fire, mold, storm, and other property damage. The successful candidate will lead field crews, coordinate daily job site activities, ensure work is completed safely and efficiently, and maintain the highest standards of quality and customer service throughout the restoration process. This hands‑on leadership role requires strong technical knowledge of restoration practices, construction methods, moisture mitigation, mold remediation, and repair procedures.

Key Responsibilities and Duties

• Lead and supervise restoration crews on residential and commercial projects.
• Conduct thorough assessments of water damage situations, identifying the source of water intrusion and extent of damage.
• Perform water extraction, structural drying, mold remediation, demolition, and reconstruction activities.
• Develop and implement effective mitigation plans to minimize further damage and restore affected properties to pre‑loss condition.
• Conduct quality inspections to verify that restoration work meets industry standards and client satisfaction.
• Coordinate with the mitigation manager, project managers, and clients to ensure clear communication and alignment of expectations throughout the restoration process.
• Train and mentor junior technicians to enhance their skills and knowledge in water damage restoration techniques and safety protocols.
• Ensure compliance with all regulatory requirements, safety guidelines, and company policies.
• Maintain accurate documentation of project activities, including work performed, materials used, photo documentation, and equipment readings.
• Participate in on‑call rotations and respond to emergency situations as needed.
• Perform other duties as assigned.

Qualifications

• Education: High school diploma or equivalent (preferred).
• Experience: 3+ years of experience in water damage restorations, with demonstrated expertise in mitigation techniques and equipment; 2+ years of supervisory experience.
• Certifications: IICRC Certification (preferred).
• Skills: Ability to apply understanding to carry out instructions provided written, orally, or diagrammatically; strong organizational and time‑management abilities; ability to work in a fast‑paced, team environment; proficiency with basic hand tools (screwdriver, wrench, hammer, crowbar) and power tools; physical stamina to stand for prolonged periods, climb, pull, and lift heavy objects; capability to perform all tasks while wearing required PPE; adaptability to various external conditions; valid driver’s license with a safe driving record; on‑call availability.
• Benefits: 401(k) and 401(k) matching; health insurance; vision insurance; cell phone stipend.

360 Fire & Flood is an Equal Opportunity Employer committed to providing a workplace free from discrimination or harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sexual orientation, marital status, veteran status, or disability status, or any other status protected by the laws or regulations in the locations where we operate.