Lead Restoration Technician

Dry Force Corp.; Hickory (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life Insurance

401(k) with company match

Paid time off and holidays

Job summary

Power Dry seeks a dependable Lead Restoration Technician to supervise field crews and manage restoration projects, including water and sewage damage repairs. You will oversee job-site operations, communicate with customers, and ensure safety and quality standards are met.

The role requires strong leadership, hands-on expertise in mitigation, and the ability to work in a fast-paced environment. On-call rotation and travel to sites may be required.

Qualifications

• Experience in restoration, construction, mitigation, or related field preferred.
• Leadership or supervisory experience is a plus.
• Must be able to lift 50 pounds and perform physically demanding tasks.

Responsibilities

• Lead crews on restoration projects for residential and commercial properties.
• Assess sites and plan mitigation/restoration strategies.
• Perform water extraction, demolition, debris removal, equipment setup, and drying processes.

Skills

Leadership/crew supervision

Valid driver's license

Physical stamina (lift up to 50 lbs)

Strong organizational skills

Excellent communication

Problem-solving

Independent work with team leadership

OT/Evenings/Weekends availability

Job description

Who We Are

For over 37 years, Power Dry has been a trusted leader in water damage restoration throughout the Kansas City metro area, delivering fast, reliable service when homeowners need it most. Now, Power Dry is expanding into North Carolina, bringing the same commitment to quality, customer service, and doing what we say we will do to a new market.

Position Summary

We are seeking a dependable and motivated Lead Restoration Technician to oversee restoration projects involving water, sewage, and other property damage. This position is responsible for leading field crews, managing job site operations, and ensuring projects are completed safely, efficiently, and to a high standard.

The ideal candidate enjoys working in a fast-paced environment, takes pride in delivering quality work, and can confidently communicate with customers during stressful situations.

Responsibilities

• Lead crews on residential and commercial restoration projects.
• Evaluate job sites and develop an effective plan for mitigation and restoration.
• Perform water extraction, demolition, debris removal, equipment setup, and structural drying.
• Monitor drying progress and adjust equipment as needed.
• Maintain accurate project documentation using restoration software and mobile technology.
• Communicate professionally with customers, answering questions and providing project updates throughout the restoration process.
• Train, mentor, and supervise crew members while promoting a positive team environment.
• Ensure all work is completed safely and follows industry standards and company procedures.
• Inspect completed work to verify quality and customer satisfaction.
• Operate company vehicles and maintain tools and equipment in good working condition.
• Assist with mold remediation and other restoration services as assigned.
• Participate in an on-call rotation and respond to emergency restoration needs when scheduled.

Qualifications

• Previous experience in restoration, construction, mitigation, or a related field preferred.
• Leadership or crew supervision experience is a plus.
• Valid driver's license with a clean driving record.
• Ability to lift up to 50 pounds and perform physically demanding work in a variety of environments.
• Comfortable working in residential and commercial properties.
• Strong organizational, communication, and problem-solving skills.
• Ability to work independently while leading a team.
• Willingness to work overtime, evenings, weekends, and holidays as needed.
• Reliable transportation to and from work.

Benefits

• Health, Vison & Dental Insurance Life Insurance 401 (k) with company matchPTO and Holidays

PI286699375