Lead Residential HVAC Technician - Problem Solver

Maryland Heating & Air; Maryland; On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid holidays and PTO

Take-home company vehicle

Ongoing training

Job summary

Maryland Heating & Air in Maryland is seeking experienced Residential HVAC Service Technicians who diagnose, repair, and maintain HVAC systems for homeowners who rely on us to get it right the first time. You are a problem-solver who takes pride in craftsmanship and customer service.

Requirements include 5+ years of residential HVAC experience, EPA Universal Certification, a valid driver's license, ability to lift 50+ lbs, and willingness to participate in on-call rotation (currently every 6

Qualifications

• 5+ years of experience in residential HVAC service.
• EPA Universal Certification required.
• Valid driver’s license with clean driving record.
• Ability to lift 50+ lbs and work in attics/crawlspaces and various weather.
• Strong diagnostic and customer communication skills.
• Familiarity with mobile dispatching platforms.

Responsibilities

• Diagnose and repair residential HVAC systems, including gas furnaces, air conditioners, heat pumps, and mini splits.
• Perform seasonal maintenance visits for Comfort Club members.
• Recommend repairs or system upgrades based on condition and customer needs.
• Clearly communicate findings and solutions to homeowners in a way they can understand.
• Document work thoroughly in work order software and follow up on parts, return visits, or quotes.
• Participate in on-call rotation for emergency residential service (currently every 6 weeks).
• Maintain a clean truck, professional appearance, and customer-first attitude.

Skills

Residential HVAC service

Diagnostics

Customer communication

On-call rotation experience

Education

EPA Universal Certification

Job description

Job Description

Job Description

We’re have immediate openings for experienced Residential HVAC Service Technicians who are not just a parts-changers, but a true problem-solvers. You’ll be diagnosing, repairing, and maintaining HVAC systems for homeowners who count on us to get it right the first time. If you take pride in craftsmanship, care about your customers, and want to work for a team that backs you up—you’re in the right place.

Responsibilities:
Diagnose and repair residential HVAC systems, including gas furnaces, air conditioners, heat pumps, and mini splits

Perform seasonal maintenance visits for Comfort Club members

Recommend repairs or system upgrades based on condition and customer needs

Clearly communicate findings and solutions to homeowners in a way they can understand

Document work thoroughly in work order software and follow up on parts, return visits, or quotes

Participate in on-call rotation for emergency residential service (currently every 6 weeks)

Maintain a clean truck, professional appearance, and customer-first attitude

✅ Requirements:
5+ years of experience in residential HVAC service

EPA Universal Certification

Valid driver’s license and a clean driving record

Ability to lift 50+ lbs, access attics/crawlspaces, and work in various weather conditions

Strong diagnostic and customer communication skills

Familiarity with mobile dispatching platforms

Bonus Points For:
Maryland Journeyman or Master HVAC license

Heat pump and mini-split system experience

Smart thermostat installations and zoning knowledge

Comfort with membership sales or system upgrade recommendations

What We Offer:
Competitive hourly pay + spiffs, bonuses, and commission opportunities

Take-home company vehicle, tablet, gas card, and uniforms

Health, dental, vision insurance

401(k) with company match

Paid holidays and PTO

Ongoing training and advancement opportunities

A team-first environment with real leadership support—not micromanagement

Work with the Best:
Maryland Heating & Air was voted Best HVAC Company in Baltimore for 2024. We treat our techs like pros, not parts runners. If you’re ready to grow your skills and your paycheck, apply now.

Company Description

Maryland's #1 choice for all of your heating and cooling needs.
Check out our Google reviews and see why more and more Maryland Home and Business Owner's are choosing Maryland Heating & Air to keep them comfortable all year long.

Company Description

Maryland's #1 choice for all of your heating and cooling needs.
Check out our Google reviews and see why more and more Maryland Home and Business Owner's are choosing Maryland Heating & Air to keep them comfortable all year long.