Lead Rental Technician - South Plainfield, NJ

Home Depot; New Jersey; On-site; USD 60,000 - 85,000; Full time

Job summary

The Home Depot is seeking a Lead Rental Technician in New Jersey to repair and service light construction equipment across nearby stores and customer sites. You will diagnose and fix engines, hydraulics, and electrical systems while training store staff and ensuring safety protocols are followed.

Requirements include a 21+ age minimum, legal US work status, a valid driver's license, and comfort using handheld tech for reporting and communication.

Qualifications

• Must be 21+ years old and legally eligible to work in the United States.
• Ability to diagnose and complete advanced mechanical repairs including engines, hydraulics and electrical systems.
• Experience using handheld devices (smartphone/tablet) for work tasks.
• Valid driver's license in the state of application.

Responsibilities

• Communicate clearly with teammates and customers; support rental centers and explain large equipment programs.
• Deploy new equipment, perform PDIs, train store associates on safe operation; travel up to 15%.
• Maintain a fleet of rental equipment; diagnose, repair, order parts, document work, and ensure safety compliance.

Skills

Mechanical Repair

Engines

Hydraulics

Electrical Systems

Customer Service

Handheld Tech

Driver's License

Education

High School Diploma or GED

Tools

Parts Manuals

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Must reside within 15 miles of South Plainfield, NJ.

Schedule is Tuesday - Saturday 7am-4pm.

Position Purpose

The Lead Rental Technician (LRT) is a skilled technician, adept at performing a full range of equipment repairs on light construction equipment (skid steers, chippers, trenchers, mini-excavators, etc.) in a group of The Home Depot stores or customer job sites in the vicinity. This position reports directly to the next-level manager for their region.

Key Responsibilities

• 10% Communication - Communicates clearly with teammates including store associates, technicians, and customers in both verbal and written communications. Uses active listening in understanding message content and point of view in order to fully understand the mechanical problems being reported; Provides expert knowledge to all Rental associates in the proper operation of the equipment and standard operating procedures; Supports rental centers by explaining the large equipment program and addressing any store-specific issues; Provides support throughout the rental period for customers and rental associates, which may include providing best-in-class delivery; Adhere to all safety requirements particular to equipment including Federal Motor Carrier Safety Regulations
• 40% Compliance: Safety & Dept of Transportation - Deploys new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the safe operation of the equipment; Trains Home Depot store associates and customers in the proper operation of the equipment and large equipment operating procedures Deploys new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the operation of the equipment Typically requires overnight travel less than 15% of the time
• 50% Equipment Repairs - Responsible for maintaining a fleet of rental equipment; Diagnose, maintain, and repair all components of the machine, including gas and diesel engines, hydraulics, electrical systems, fuel systems, and brake systems; Reviews Down Equipment Report and communicates with the leader to prioritize repairs and service calls; Obtains parts needed for repairs, while maintaining timely and accurate parts inventory; Utilizes company technology platform to document all work performed on equipment, including labor and parts; Performs tasks at store locations, company shop locations, and job sites; Performs other tasks assigned by the leader; Maintains vehicle compliance to company, federal and drivers standards of performance; Assists with equipment deliveries and pick-ups as required; Ability to lay out key action items in a logical sequence and recognize issues that may delay progress to reduce bottlenecks

Direct Manager/Direct Reports

This Position typically reports to Regional Field Operations Manager

This Position has 0 Direct Reports

Travel Requirements

Typically requires overnight travel less than 10% of the time.

Physical Requirements

Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Working Conditions

Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.

Minimum Qualifications

• Must be twenty-one years of age or older.
• Must be legally permitted to work in the United States.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to diagnose and complete advanced mechanical repairs, including engines, hydraulics, and electrical systems.
• Ability to read and understand technical repair and parts manuals for equipment, including mechanical, hydraulic, electrical, and other components.
• Experience and ability to provide superior customer service Working knowledge of handheld technology (smartphone, laptop, tablet) Ability to operate in extreme outdoor working conditions Valid driver's license in state applying

Preferred Qualifications

• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
• Preferred Education Requirements: Technical or Trade School Experience in repair and maintenance of gas/diesel engines, automotive or industrial equipment.

Minimum Education

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education

No additional education

Minimum Years of Work Experience

3

Preferred Years of Work Experience

No additional years of experience

Minimum Leadership Experience

None

Preferred Leadership Experience

None

Certifications

None

Competencies

• Action Oriented
• Decision Qu