Lead Registered Veterinary Technician

Falconbridge Animal Hospital; Durham (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement options

Life Insurance & Disability coverage

Employee Assistance Program (EAP)

Teladoc access

Job summary

Falconbridge Animal Hospital in Durham, NC seeks a Lead Credentialed Veterinary Technician to deliver high-quality patient care under DVM supervision and to lead the technical team.

You will mentor staff, collaborate with leadership to improve workflows, and educate clients on treatment plans while ensuring accurate medical documentation and optimal patient outcomes.

Qualifications

• Graduate of an AVMA-accredited Veterinary Technician program.
• Current Credentialed Veterinary Technician license in good standing in the applicable state.
• At least three years of experience as a licensed technician, with leadership or mentorship preferred.
• Proficiency in anesthesia monitoring, surgical assisting, and radiology.
• Excellent communication skills and the ability to maintain composure in a fast-paced medical environment.

Responsibilities

• Technical Leadership: Deliver high-quality patient care under DVM supervision, utilizing advanced technical skills across nursing, anesthesia, surgery, radiology, and dentistry.
• Team Mentorship: Act as a shift leader and mentor, providing real-time coaching, technical development, and onboarding support to veterinary technicians and assistants.
• Operational Partnership: Collaborate with hospital leadership to coordinate workflows, assign tasks, and implement protocols that improve hospital efficiency and patient outcomes.
• Client Education: Serve as a trusted point of contact for pet owners, clearly communicating treatment plans, reviewing medical records, and empowering clients to make informed healthcare decisions.
• Inventory & Equipment Care: Oversee the inventory of medical supplies and pharmacy items while ensuring that hospital equipment is properly maintained and documented.
• Medical Documentation: Maintain clear, accurate, and timely documentation in patient records using appropriate medical terminology and formatting standards.

Skills

Leadership experience

Mentorship

Communication skills

Anesthesia monitoring

Surgical assisting

Radiology

Education

AVMA-accredited Veterinary Technician program

Job description

Falconbridge Animal Hospital is deeply committed to providing exceptional small animal care, a dedication confirmed by our official AAHA accreditation. This rigorous standard reflects our belief that every patient deserves the highest quality medical attention. We are proud that our approach has earned the community's trust, evidenced by our excellent 4.8-star Google rating. If you are seeking a meaningful opportunity where compassionate care meets professional excellence, we invite you to explore joining our respected team in Durham, NC.When you join us, you become part of a larger network that is truly invested in seeing our teammates succeed. We believe in building careers, not just filling positions. You will find a culture focused on continuous learning, with comprehensive programs designed to help you achieve your professional goals, whether that involves becoming a credentialed technician, pursuing leadership roles, or advancing your medical skill set. We provide the stability and structured support necessary for you to do your best work every single day.The quality of medicine at Falconbridge is elevated by our commitment to education and resource access. As a small animal practice holding AAHA accreditation, we ensure patient protocols meet the highest national standards. To further support complex cases and ensure you are never practicing in isolation, our network provides immediate access to internal specialty consultations and robust educational resources. This commitment to advanced medical support allows you to focus on providing optimal outcomes for your patients and allows your clinical skills to grow in a supportive environment.

Job Description

Why Join Our Team?

Located in the beautiful and vibrant city of Durham, North Carolina, Falconbridge Animal Hospital is committed to providing high-quality veterinary care in a positive, collaborative, and supportive work environment. We value teamwork, encourage professional growth for those who wish to expand their skills and responsibilities, and take pride in fostering a culture where team members feel valued and empowered to make a difference. Our shared commitment to compassionate, quality patient care is at the heart of everything we do.

Your Impact as a Lead Registered Veterinary Technician

The Lead Credentialed Veterinary Technician provides skilled medical care under the direction of a veterinarian while supporting hospital operations through oversight of the technical team. This role serves as a vital point of contact for our medical support staff, helping to ensure high-quality patient care, efficient workflows, and the consistent application of medical protocols. As a Lead Credentialed Veterinary Technician, you will provide mentorship, guidance, and technical leadership to your teammates while fostering a collaborative and supportive hospital culture.

Note: The Credentialed Veterinary Technician title is used in various states based on state-specific licensing and credentialing requirements. Responsibilities may vary depending on the hospital and/or state and will be outlined by the state’s Veterinary Practice Act and/or the responsible veterinarian, where applicable.

Your Impact Will Include:

• Technical Leadership: Deliver high-quality patient care under DVM supervision, utilizing advanced technical skills across nursing, anesthesia, surgery, radiology, and dentistry.
• Team Mentorship: Act as a shift leader and mentor, providing real-time coaching, technical development, and onboarding support to veterinary technicians and assistants.
• Operational Partnership: Collaborate with hospital leadership to coordinate workflows, assign tasks, and implement protocols that improve hospital efficiency and patient outcomes.
• Client Education: Serve as a trusted point of contact for pet owners, clearly communicating treatment plans, reviewing medical records, and empowering clients to make informed healthcare decisions.
• Inventory & Equipment Care: Oversee the inventory of medical supplies and pharmacy items while ensuring that hospital equipment is properly maintained and documented.
• Medical Documentation: Maintain clear, accurate, and timely documentation in patient records using appropriate medical terminology and formatting standards.

What You'll Bring to the Team

• Graduate of an AVMA-accredited Veterinary Technician program.
• Current Credentialed Veterinary Technician license in good standing in the applicable state.
• A minimum of three years of experience as a licensed technician, with demonstrated leadership or mentorship experience preferred.
• Proficiency in advanced technical skills including anesthesia monitoring, surgical assisting, and radiology.
• Excellent communication skills and the ability to maintain composure in a fast-paced medical environment.

Physical Requirements: Ability to stand, walk, stoop, and kneel for extended periods. Ability to lift and move up to 50 pounds independently. Routine exposure to animals that may bite or scratch, as well as occasional exposure to anesthesia, radiation, and biological hazards. Adequate vision and manual dexterity are required to operate medical equipment and computer systems.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and lead technician role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP).

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with leadership training, mentorship opportunities, and professional development assistance.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and medical excellence.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 900+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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