Lead Quality Technician

Jabil; Wisconsin; On-site; USD 42,000 - 62,000; Full time

Job summary

Jabil is seeking a Quality Inspector to provide leadership on the shop floor, ensuring product quality and process discipline. You will participate in QRQC, perform inspections, and support line balancing, with emphasis on preventing defects and maintaining standard work.

Responsibilities include root-cause analysis, LPA audits, and daily shift reporting. Strong Excel/Word skills and familiarity with Jabil systems are required, along with effective teamwork on a fast-paced line.

Qualifications

• Strong ability to communicate findings to groups of inspectors, supervisors, and managers.
• Ability to define problems, collect data, and draw valid conclusions.
• Proficiency with Windows OS and standard software suites.

Responsibilities

• Assist root cause analysis and implement process improvements to raise quality and efficiency.
• Perform FAI activities for server and rack sides of the business.
• Complete Level 1 and 2 LPA audits and support QRQC sessions.
• Recommend line-balancing improvements and optimize machine setups.

Skills

Quality inspection

Root cause analysis

Data interpretation

Team collaboration

Education

High School degree

Tools

Excel

Word

Jabil system

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Provides leadership, motivation and training to work area by developing team members and helping them meeting the company’s goals in terms of quality, schedule, yield and productivity according to procedures. Coordinates day-to-day activities or work area, from start of flow to finish.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists in performing root cause analysis and implementing improved processes that will improve metrics (Quality / Efficiency)
• Is able to conduct FAI activities for both server and rack sides of the business
• Completes level 1 and 2 LPA audits
• Provides recommendations to the engineering staff to improve line balancing and optimize machine programs, their set-ups to meet or exceed theoretical product run-rate, and line(s) efficiency
• Understands duties and performance calculation for Server Quality Inspection
• Participates in QRQC sessions per stop line matrix
• Understands duties and performance calculation for Rack Quality, FNI, and OBA
• Able to identify and develop inspectors and operators that have potential for growth in the organization and teach them critical product and process knowledge.
• Conducts purge and hold activities as required to ensure no bad product reaches the customer.
• Ensures standard work is implemented and followed in inspection process
• Actively participation in the manufacturing floor to assure visual standards and implementation of 5S standards
• Identify in real-time, quality issues/defects generated in the manufacturing process and take necessary actions immediately. Provides daily report at end of shift and my represent quality in the CAC meeting
• To serve as a communication link between operators and management.
• May perform other duties and responsibilities as assigned.

MANAGEMENT & SUPERVISORY RESPONSIBILITIES

• Will report to Quality Manager or Quality Engineer
• Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management).

JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS

• Ability to effectively present information and respond to questions from groups of inspectors, supervisors, managers.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to operate a personal computer including using a Windows based operating system and related software.
• Advanced PC skills, including training and knowledge of Jabil’s software packages.
• Ability to write simple correspondence. Read and understand visual aids / procedures.
• Ability to apply common sense understanding to carry out simple instructions.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs.

EDUCATION & EXPERIENCE REQUIREMENTS

• High School Degree or equivalent.
• Experience must include:
• General knowledge of electronic component handling.
• Knowledge of process flows to include flow charts and written processes.
• Reading, writing and math skills.
• Working Knowledge of Excel, Word, and Jabil system.
• Strong interpersonal skills required, with demonstrated ability to build and maintain teamwork.
• Preferred Quality Inspection Experience

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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