Lead Quality Records Auditor

Embraer; Nashville (TN); Hybrid; USD 75,000 - 105,000; Full time

Job summary

Embraer in Nashville, TN seeks a Lead Quality Records Auditor to audit and review all aircraft documentation before delivery, ensuring accuracy and signatures. You will lead audits, coordinate tasks, and liaise with customers on behalf of QA leadership.

The role requires 2+ years in Quality Records, familiarity with EmpowerMX Fleet Cycle, and strong attention to detail. On-site work and occasional shifts may apply, with emphasis on compliance and continuous improvement.

Qualifications

• High School Diploma or GED required.
• Associate degree in Aviation field preferred.
• 2+ years' experience in Quality Records; SME in the role.
• Experience with EmpowerMX Fleet Cycle preferred.
• Knowledge of aircraft records requirements.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word) preferred.
• Aircraft maintenance data collection experience preferred.
• Strong customer service and good judgment.

Responsibilities

• Audits and reviews maintenance documentation before aircraft delivery.
• Manage day-to-day tasks and assign projects to team members.
• Liaise with customers on behalf of the Leader.
• Lead audits of paperwork against the maintenance information system.
• Ensure completeness of maintenance documentation and required signatures.
• Report discrepancies via EmpowerMX Fleet Cycle system.
• Support Operations and Quality Control in correcting documentation errors.
• Perform other duties as assigned.

Skills

Problem solving

Customer service

Good judgment

Procedural understanding

Education

High School Diploma or GED

Associate degree in Aviation field (preferred)

Tools

EmpowerMX Fleet Cycle

Microsoft Office

Aircraft records system

Job description

POSITION SUMMARY

The Lead, Quality Records Auditor is responsible to the Manager Quality Assurance for auditing and review of all applicable documentation prior to aircraft delivery as detailed in the audit flow process.

JOB RESPONSIBILITIES

• Supports the Leader by managing the day-to-day tasks and assigns tasks/projects to other team members.
• Interacts as a liaison (point of contact) with customer on behalf of the Leader.
• Verifies the completeness of the maintenance record package; ensures that each step is documented and that all required signatures are present.
• Leads and or performs systematic audits of maintenance paperwork versus the data in the maintenance information system.
• Ensures completeness of all maintenance documentation ensuring all open and required fields have been properly annotated.
• Responsible for the audit flow process and supports in ensuring all documentation is ready and audited for filing and records scanning.
• Reports all discrepancies noted during auditing via EmpowerMX fleet cycle system.
• Leads and supports the Operations and Quality Control departments in identifying and properly correcting documentation errors.

• Performs other duties as assigned.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

Education:

• High School Diploma or education degree (GED).
• Associate degree (A.A.) or equivalent in Aviation field (management, operations, maintenance) preferred.
• Experience:
• Typically has 2+ years of experience in Quality Records department and is seen as a SME (Subject Matter Expert) of the role.

Knowledge, Skills & Abilities:

• Maintenance information systems knowledge desired (EmpowerMX Fleet Cycle).
• Knowledge of Aircraft records requirements.
• Ability to understand procedures, acting in problem solving, suggesting improvements.
• Microsoft Office (PowerPoint, excel, word) preferred
• Aircraft Maintenance data collection experience preferred.
• Good customer service skills desired.
• Demonstrates good judgment.

Working Conditions / Environment/ Special Requirements

• Ability to work in a safe professional manner adhering to all company policies.
• Ability to work flexible hours and different shifts if required.
• Ability to work under demanding conditions at all times.
• Must be able to work in hot/cold - indoor/outdoor.
• Must be able to lift up to 30 lbs. unassisted.

GENERAL COMMITMENT FOR ALL EMPLOYEES

• Commitment to company values and complies with department norms, policies, directives, and procedures.
• Incorporates Lean and P3E processes and concepts into daily activities.
• Strive for continuous improvement to processes and procedures.
• Safeguards confidential and proprietary documents and information.
• Satisfies work schedule requirements.
• The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned.

Embraer is an Equal Opportunity Employer.