Lead Qualitative Insights Manager

material; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Material is seeking a Manager of Qualitative Insights to lead and partner with clients, guiding multiple research engagements. You will frame insights for actionable recommendations and build lasting client relationships, mentoring junior staff and coordinating with cross-functional teams.

The role blends project management, qualitative methods, and senior-level stakeholder education, with opportunities to shape reports, microsites, and strategic deliverables across Marketing and Experience

Qualifications

• Minimum of 3 years of market research experience.
• Strong qualitative methodologies: focus groups, ethnographies, IDIs, online communities.
• Excellent communication and presentation skills.
• Proven ability to work in cross-functional teams and manage external vendors.
• Curiosity, willingness to learn and openness to feedback.

Responsibilities

• Manage and/or lead multiple research engagements; mentor junior staff.
• Educate clients on process and frame insights into actionable recommendations.
• Develop discussion guides and moderate online and in-person sessions.
• Oversee notes, deliverables, and client-ready reports and slides.
• Coordinate with cross-functional teams to deliver high-quality work.

Skills

Critical thinking

Strategic thinking

Project management

Client relations

Mentoring

Adaptability

Education

Bachelor's degree in social science/communications/business

Masters degree a plus

Job description

Material is seeking a Manager of Qualitative Insights to lead and partner with clients, guiding multiple research engagements. You will frame insights for actionable recommendations and build lasting client relationships, mentoring junior staff and coordinating with cross-functional teams.

The role blends project management, qualitative methods, and senior-level stakeholder education, with opportunities to shape reports, microsites, and strategic deliverables across Marketing and Experience