Lead, QA & Testing

American Woodmark; Virginia; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

Paid vacation days

Paid sick days

401(k) retirement plan & profitsharing

Tuition assistance

Relocation assistance

Job summary

MasterBrand Cabinets LLC in Virginia seeks a QA & Testing Lead to own the end-to-end testing strategy across ERP, CRM, and API integrations. You will design governance, establish gates, and build automation frameworks within the PMO, blending Waterfall and Agile delivery.

As a strategic individual contributor, you will lead toolchain selection (Jira/Xray, Azure DevOps), define playbooks, supervise vendor testing, and deliver executive quality metrics.

Qualifications

• 8+ years in software quality assurance or quality architecture.
• Independent contributor with governance and hands-on testing.
• Broad tech view across ERP, supply chain, CRM, and integrations.
• Strong experience with API testing and modern automation engines.
• ISTQB CTFL/CTAL or CSQE credentials preferred.

Responsibilities

• Design and roll out enterprise QA strategy, governance, and test standards.
• Institutionalize quality gates for SIT, UAT, performance, and regression.
• Build and integrate test toolchains in CI/CD pipelines.
• Coach business SMEs through UAT and defect triage workflows.
• Define metrics dashboards and audits for vendor and SI testing.

Skills

Quality assurance leadership

Test governance

Test automation

API testing

CI/CD tooling

Jira/Xray

Azure DevOps

Quality metrics

Education

ISTQB CTFL/CTAL

CSQE

Tools

Jira

Azure DevOps

Job description

American Woodmark is now part of MasterBrand, the largest residential cabinet manufacturer in North America. Together, we offer a comprehensive portfolio of trusted cabinetry brands and products to homeowners, builders, dealers, and retailers.

At MasterBrand, our purpose is Building Great Experiences Together. For more than 70 years, our products have helped shape the spaces where people live, gather, and make lasting memories.

The MasterBrand Way guides how we work. It challenges each of us to make the team better, be bold, and champion improvement in everything we do. Our success is driven by talented people who make our products and serve our customers every day. We are committed to providing a safe workplace where associates can learn, contribute, and make an impact.

Come see why joining American Woodmark and MasterBrand is an opportunity to grow your career and help build something great together.

The QA & Testing Lead reports directly to the Vice President, PMO, serving as the foundational architect for our IT PMO Quality Assurance capability. As an autonomous, strategic individual contributor, this role owns the end-to-end testing charter: establishing test governance, quality gates, automation frameworks, and toolchains across enterprise initiatives. You will not just manage testing; you will define how quality is built and verified across enterprise systems, third-party integrations, and digital platforms.

Key Responsibilities

• QA Capability & Framework Design: Design, build, and roll out the enterprise QA strategy, operating model, and test governance policies from the ground up across the PMO.
• Quality Gates & Entry/Exit Criteria: Institutionalize consistent quality gates (SIT, UAT, Performance, Regression, Cutover/Hypercare verification) across Waterfall and Agile delivery tracks.
• Test Toolchain Architecture: Evaluate, select, and integrate standard enterprise test toolsets (e.g., Jira/Xray, Azure DevOps) into CI/CD pipelines and PMO workflows.
• UAT & Business Partner Enablement: Establish standardized playbooks, scripts, and defect-severity triage workflows to coach business SME teams through User Acceptance Testing.
• Vendor & SI Oversight: Define quality expectations and audit testing deliverables from System Integrators (SIs), outsourced test execution teams, and software vendors.
• Metrics & Defect Analytics: Establish executive-level quality dashboards tracking defect density, test automation coverage, defect leakage to production, and Mean Time to Resolution (MTTR).

Qualifications & Experience

• Experience: 8+ years in software quality assurance, test engineering, or quality architecture, with proven experience building or standardizing testing frameworks across multi-application landscapes.
• Nature of Role: True individual contributor role requiring both high-level governance strategy and rolling up your sleeves to write test plans, establish baseline scripts, and run initial defect triage.
• Technical Breadth: Strong background spanning core enterprise systems (e.g., ERP, supply chain, CRM, integration middleware) and modern API/cloud architectures.
• Automation & Tools: Deep hands-on knowledge of test management platforms (Jira/Azure DevOps), API testing tools, and modern automated testing engines.
• Certifications: ISTQB (CTFL/CTAL), CSQE, or relevant test architecture credentials preferred.

The Recruitment process may consist of any combination of phone, video and in person interviews.

Offers may be contingent upon successful completion of Background Check, Drug Screen, Physical Examination and/or potential Motor Vehicle Check.

BENEFITS PACKAGE INCLUDES

• Competitive Compensation
• Health Care Benefits
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• 401(k) Retirement Savings Plan & Profit Sharing
• Tuition Assistance
• Relocation Assistance when available

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at [e-mail].

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled