Lead QA Engineer, Enterprise Platform

keepersecurity; United States; Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Life and disability insurance

401(k)

Paid time off

Annual bonuses

Job summary

Keeper Security is seeking a technical product manager to own the roadmap and release delivery for platform capabilities used by enterprise, public-sector, and other regulated customers.

You will coordinate across product, engineering, QA, and customer-facing teams to translate needs into prioritized requirements and ensure successful deployments in self-managed, private-cloud, on-prem, or disconnected environments.

Qualifications

• Seven+ years in product management, technical or platform product management.
• Experience owning complex software products or platform capabilities delivered across multiple teams.
• Direct experience shipping software for on-premises, self-hosted, or disconnected deployments.
• Strong understanding of installation, upgrades, versioning, and release lifecycle.
• Familiarity with CI/CD, build systems, container registries, and cloud infrastructure (AWS).

Responsibilities

• Set product priorities, scope, milestones, and release-readiness criteria for customer-managed deployments.
• Convert customer input into product requirements, feature definitions, and acceptance criteria.
• Coordinate dependencies and delivery across engineering, QA, and customer-facing teams.
• Define requirements for installation, upgrades, versioning, rollback, and lifecycle management.
• Drive requirements for upgrading, offline operation, encryption keys, and deployment reliability.
• Partner with engineering and QA on feasibility, trade-offs, validation, and status reporting.

Skills

Technical product management

Cross-functional leadership

Platform product management

Tools

Docker

Kubernetes

Helm

Linux

DNS

TLS

Job description

Role overview

This technical product management role owns the roadmap and release delivery for platform capabilities used by enterprise, public-sector, and other regulated customers. The work spans shared services and multiple product areas, with a focus on software customers can run in controlled environments, including self-managed, private-cloud, on-premises, or disconnected deployments. You would turn customer and business needs into prioritized requirements and coordinate delivery across product, engineering, QA, and customer-facing teams.

Responsibilities

• Set product priorities, scope, milestones, and release-readiness criteria for customer-managed and restricted deployments.
• Convert customer, field, and leadership input into product requirements, feature definitions, and measurable acceptance criteria.
• Coordinate dependencies and delivery across engineering teams and platform workstreams, including backend, identity, infrastructure, and client components.
• Define requirements for installation, upgrades, versioning, rollback, supportability, and product lifecycle management.
• Drive requirements for areas such as database upgrades, observability, licensing, offline operation, customer-controlled encryption keys, and deployment reliability.
• Partner with engineering and QA on feasibility, trade-offs, validation, and release readiness; keep leadership informed of status, risks, and decisions.

Requirements

• At least seven years in product management, technical or platform product management, or a related technical product role.
• Experience owning complex software products or platform capabilities delivered across multiple engineering teams.
• Direct experience shipping software customers operate in their own environments, such as on-premises, self-hosted, private-cloud, appliance, or disconnected deployments.
• Strong understanding of installation, upgrades, version compatibility, release planning, and support lifecycle needs.
• Technical fluency with containers and deployment tools such as Docker, Kubernetes, and Helm, plus Linux, networking, DNS, and TLS.
• Familiarity with CI/CD, build systems, container registries, and cloud infrastructure, particularly AWS; able to assess architecture documents and engineering trade-offs.

Nice to have

Experience in regulated or defense environments, an active U.S. government clearance, or background in cybersecurity, privileged access, secrets, identity, or key management. Familiarity with zero-knowledge architectures, software supply-chain security, open-source licensing, offline licensing, customer-managed databases, logging, and observability is also useful.

Benefits and work setup

The listing describes a remote role available from select locations, with hybrid work possible near Chicago, Illinois, or El Dorado Hills, California. Listed benefits include medical, dental, and vision coverage; life and disability insurance options; a 401(k); paid time off; and annual bonuses.