Lead Provider Engagement & Growth (Remote)

CenterWell Senior Primary Care; North Carolina; On-site; USD 139,000 - 191,000; Full time

Job summary

CenterWell Senior Primary Care seeks a Director of Provider Engagement to develop and grow positive, long-term relationships with physicians, providers and healthcare systems to support and improve financial and quality performance within contracted health plan relationships.

The role requires cross-functional leadership across the organization, implementing new programs, and driving strategic initiatives. Occasional travel is required; reports to the National President, MSO Operations.

Qualifications

• Master's degree required with strong leadership credentials.
• Extensive experience in provider contracting and relationship management.
• Proven ability to lead cross-functional teams and drive results.

Responsibilities

• Manage market engagement teams to achieve revenue and quality targets.
• Drive a consistent service experience across the engagement lifecycle.
• Develop and maintain a strong team culture and engagement.
• Guide practice action plans to optimize performance and operations.
• Cultivate relationships with practices and regional partners to identify growth opportunities.
• Lead onboarding and implementation of new practices and plans.
• Support local expansion with a strong service offering to customer segments.
• Bridge market team and MSO leadership to communicate needs and feedback.
• Provide regular performance reporting to MSO Operations leadership.
• Achieve high partner retention and satisfaction.

Skills

Relationship building

Communication skills

Travel ability

Strategic engagement

Education

Master's Degree

Tools

Microsoft Office

Job description

CenterWell Senior Primary Care seeks a Director of Provider Engagement to develop and grow positive, long-term relationships with physicians, providers and healthcare systems to support and improve financial and quality performance within contracted health plan relationships.

The role requires cross-functional leadership across the organization, implementing new programs, and driving strategic initiatives. Occasional travel is required; reports to the National President, MSO Operations.