Lead Program Manager, PMO

Builders FirstSource; United States; On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Health insurance

Job summary

Builders FirstSource, America's largest supplier of building materials, seeks a Lead Program Manager to join the Elevate central PMO. This role translates strategy into an executable program plan, aligning planning, governance, capacity, dependencies, readiness and executive decision-making to drive predictable delivery.

The ideal candidate solves complex cross-program problems, frames what needs solving, engages stakeholders, and drives actions to resolution with a bias for decision velocity

Qualifications

• Bachelor's degree from an accredited college/university.
• 7+ years relevant work experience.
• Or an equivalent combination of education and experience.
• Project Management Professional PMP certificate preferred

Responsibilities

• Integrated Program Planning: Connect releases, deployments, hypercare, environments, readiness and cross-program dependencies.
• Strategic Decision Support: Translate scope, capacity and timing constraints into clear choices and recommendations.
• Program Governance: Lead and continuously improve governance processes to provide delivery control.
• Decision Management: Increase decision velocity by framing problems, alternatives, impacts and recommendations.
• Capacity & Dependency Management: Connect resource constraints with priorities and dependencies.
• Executive Communications: Provide concise, decision-oriented program insights for leadership.
• Accountability: Reinforce clear ownership across business and delivery teams.
• Scalability & Continuous Improvement: Identify unsustainable capacity or ways of working and drive improvements.

Skills

Strategic Planning

Program Management

Cross-functional Leadership

Agile Methodologies

Executive Communication

Education

Bachelor's degree

Job description

We are Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.

PURPOSE

The Lead Program Manager is a key member of the Elevate central PMO, responsible for helping translate strategy and priorities into an executable, integrated program plan. This role connects planning, governance, capacity, dependencies, readiness and executive decision-making across the program to create transparency, accelerate decisions and drive predictable delivery.

The ideal candidate is a strong problem solver who is comfortable operating in ambiguity. They can take a complex cross-program problem, frame what needs to be solved, identify gaps and dependencies, engage the right stakeholders, and drive the issue through to recommendation, decision and action.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Integrated Program Planning: Connect releases, deployments, hypercare, environments, readiness and cross-program dependencies into an integrated view so risks and collisions are identified early.
• Strategic Decision Support: Translate scope, capacity and timing constraints into clear choices, implications and recommendations that enable leadership to make informed prioritization and resourcing decisions.
• Program Governance: Lead and continuously improve governance processes, ensuring they provide appropriate delivery control while removing unnecessary complexity and friction.
• Decision Management: Increase decision velocity by clearly framing problems, alternatives, impacts and recommendations, and ensuring decisions are owned, actioned and closed.
• Capacity & Dependency Management: Connect resource and capacity constraints with program priorities, sequencing and dependencies to identify delivery risks and required interventions.
• Executive Communications: Provide concise, decision-oriented program insights that give leadership visibility to priorities, risks, dependencies and required actions. The formal requisition explicitly includes executive communications within the role.
• Accountability: Reinforce clear ownership across business and delivery teams while the central PMO provides integration, transparency, challenge and decision support.
• Scalability & Continuous Improvement: Identify where delivery relies on unsustainable capacity, intervention or ways of working and proactively drive improvements that allow the program to scale.

What Success Looks Like

• Complex cross-program issues are turned into clear problems, options, recommendations and actions.
• Leadership sees dependencies, capacity constraints and delivery implications early enough to make meaningful choices.
• Elevate operates with an increasingly integrated view across releases, deployments and readiness.
• Governance supports delivery and decision-making rather than becoming an administrative exercise.
• Accountability remains with the appropriate business and delivery owners, with the PMO providing the integration and transparency required across the program.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree from an accredited college/university.
• 7+ years relevant work experience.
• Or an equivalent combination of education and experience.
• Project Management Professional "Project Management Professional" (PMP) certificate preferred

COMPETENCIES

• Evaluates Problems: Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively.
• Technical Communication/ Presentation: Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
• Adjusting and Driving Change: Takes a positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism. Identifies the need for and drives change when required to achieve objectives.
• Focuses on Customers: Understands and anticipates customer needs and takes action to provide high-quality products and services to exceed expectations.
• Demonstrates Business Acumen: Demonstrates working knowledge of market, economic, legal, and regulatory environments and how they impact the business.
• Agile Best Practices: Understands how agility is leveraged in IT ways of working. Adopts agile best practices as appropriate throughout the assigned work lifecycle. Responds to feedback quickly based on comments of internal and external customers and needs of the market.
• Bias for Action: Takes initiative and identifies what needs to be done and acts without waiting to be asked. Executes work in a timely manner. Suggests improvements to current ways of working.

BFS COMPETENCIES

• Business and Financial Acumen
  • Demonstrates depth of understanding for the P&L and financial analysis
  • Teaches business and financial acumen to others.
  • Understands KPIs and how BFS makes money.
  • Knows the different business segments and how they relate to one another.
  • Understands customer sales and engagement.
  • Demonstrates functional and/or technical expertise.
  • Understands complex issues and demonstrates problem solving skills.
  • Understands how to maximize business results regardless of industry cycle.
• Results Driven
  • Holds self and others accountable.
  • Communicates and sets clear goals with plans to deliver.
  • Manages competing priorities effectively.
  • Demonstrates appropriate urgency.
  • Drives to exceed expectations in alignment with our BFS SPICE values.
  • Embraces and follows best practices.
  • Demonstrates self-starter, can-do attitude.
• Strategic Thinking and Decision Making
  • Leverages resources and teams around them to solve problems and create mutually beneficial outcomes.
  • Demonstrates willingness and courage to make tough decisions in a timely manner.
  • Balances short-and-long term priorities
  • Demonstrates proactive versus reactive thinking.
  • Asks questions to identify root cause and analyze situations more accurately.
• Servant Leadership
  • Demonstrates humility by putting others first.
  • Builds trust-based relationships.
  • Leads by example with kindness and respect.
  • Collaborates well across all areas of the business.
  • Advocates for others
  • Actively listens to understand the meaning and intent of what the other person is communicating.
  • Demonstrates authenticity and encourages others to do the same.
• Emotional Intelligence
  • Demonstrates situational awareness - knows when and how to adjust leadership style in different situations.
  • Demonstrates self-awareness - understands strengths and weaknesses.
  • Demonstrates empathy - puts themselves in other's shoes.
  • Assumes positive intent.
• Develops and Leads Others
  • Drives alignment through clear communication of vision, goals, and expectations.
  • Invests time on a regular basis in performance feedback and developmental conversations.
  • Fosters a respectful and inclusive environment.
  • Empowers, motivates, and inspires others.
  • Coaches and mentor others for their development.
  • Guides and persuades others to deliver positive outcomes.
• Growth Mindset
  • Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes.
  • Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure.
  • Thinks like an owner with an entrepreneurial spirit.
  • Demonstrates and encourages intellectual curiosity.
  • Continuous learner; seeks opportunities and knowledge for personal and professional growth.
  • Sees possibilities over problems - actively seeks solutions.
• Innovation
  • Encourages out-of-the box thinking to create new ways of doing things.
  • Continuously seeks to improve and simplify pain points in the business.
  • Anticipates, embraces, and leads change.
  • Develops and executes breakthrough strategies.
• Integrity
  • Does the right thing even under challenging circumstances?
  • Communicates with honesty.
  • Consistently treats others fairly and equitably.
  • Demonstrates reliability and does what they say they will do.
  • Conducts tough conversations and delivers difficult messages with kindness and respect.

WORK ENVIRONMENT / PHYSICAL ACTIVITY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Subject to both typical office environment and outside locations with temperature and weather variations.
• Must be able to lift and carry up to 25 pounds.
• Occasional travel

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore - all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.

In addition to the base wage listed, this position is also eligible to earn an annual bonus subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the bonus varies based on overall company success, thresholds met and other terms and conditions of the Company's active bonus policy for the respective year.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple - provide great plans that help you and your family to live happier, healthier and more secure lives. This role is eligible for medical, dental, vision, and disability insurance plans, 401(k) retirement savings plan, PTO (including paid sick time), and 8 paid holidays per year (for salaried and hourly team members). Details about Builders FirstSource's benefits offerings are available here www.bldrbenefits.com.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call [phone] or email: [e-mail]

If there's legally required pay transparency information missing from our job posting, it's not intentional and we'd like to know. To let us know, please email the job title and location to [e-mail].