Lead, Program Delivery

Humana Inc; United States; Remote; USD 115,000 - 158,000; Full time

Benefits offered by this job

Bonus incentive plan

Remote work flexibility

401(k) retirement savings

Job summary

Humana Inc. is seeking a Delivery Lead within the Interoperability group to shape the Intelligence & Insights roadmap and govern analytics, reporting, and insights delivery.

The role partners with business, analytics, data, product, and technology teams to translate priorities into scalable capabilities, driving governance and measurable business outcomes. Remote work with occasional travel enables collaboration across Humana facilities.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Experience in management consulting, strategy, analytics, or related fields.
• Proven ability to translate objectives into actionable requirements and roadmaps.
• Experience leading cross-functional initiatives from concept to delivery.

Responsibilities

• Lead roadmap development, intake governance, prioritization, and portfolio alignment.
• Partner with business leaders to translate needs into scalable analytics capabilities and reporting products.
• Define success metrics and monitor adoption, value realization, and stakeholder satisfaction.
• Drive cross‑functional delivery with business, analytics, data, product, and technology teams.

Skills

Strategic leadership

Roadmap development

Stakeholder alignment

Cross-functional collaboration

Analytical reasoning

Executive communication

Influence without authority

Program management

Education

Bachelor’s degree or equivalent experience

MBA, MPH, MHA, or related advanced degree

Tools

Databricks

Azure SQL

Job description

Become a part of our caring community Interoperability is seeking an experienced strategic leader to help shape and operationalize the vision for the Intelligence & Insights portfolio. This individual will play a critical role in driving roadmap development, intake governance, prioritization, stakeholder alignment, and capability evolution across analytics, reporting, and insight solutions. As a Delivery Lead, you will serve as a strategic partner across business, analytics, product, data, and technology teams to translate business priorities into actionable capabilities that improve decision-making and business outcomes. You will help establish and manage structured intake, prioritization, and governance processes that create transparency across demand, capacity, delivery commitments, dependencies, investment tradeoffs, and business value. This role requires a combination of strategy, product management, analytics, and operational leadership skills. The ideal candidate will be comfortable working across multiple stakeholders and priorities while balancing immediate business needs with the development of scalable, reusable analytics capabilities. You will have the opportunity to influence how interoperability data and insights are delivered across the organization, driving the continued evolution of scalable, self-service, and insight-driven capabilities that create long-term business value. Develop and maintain the Interoperability Intelligence & Insights strategy and roadmap aligned to enterprise priorities, portfolio objectives, and business outcomes. Manage intake, prioritization, governance, and execution processes across analytics, reporting, and operational initiatives. Partner with business leaders to identify opportunities and translate business needs into scalable analytics capabilities, reporting products, and insight solutions. Support development of business cases, roadmap recommendations, and prioritization materials that align demand, capacity, cost, value, and strategic outcomes. Define and monitor success measures, including leading and lagging indicators, adoption, value realization, stakeholder satisfaction, and operational efficiency. Lead cross-functional efforts involving business, analytics, data, product, and technology teams to drive delivery and measurable value. Establish governance, performance measurement, and operational frameworks that improve transparency, accountability, decision-making, and portfolio flow. Drive the transformation from custom reporting to reusable, self-service insights that improve efficiency, consistency, and scalability. Develop executive-level analyses, presentations, recommendations, and business cases to support leadership decisions. Facilitate stakeholder alignment, prioritization discussions, working sessions, and executive readouts across the organization. Use your skills to make an impact

Required Qualifications

• Bachelor’s degree or equivalent experience
• 5+ years of experience in management consulting, strategy, product management, analytics, business transformation, program management, portfolio management, or related disciplines
• Experience developing roadmaps, prioritization frameworks, operating models, governance structures, or strategic planning processes
• Demonstrated ability to manage complex cross-functional initiatives from concept through execution
• Strong business acumen and ability to connect analytics capabilities to measurable business outcomes
• Experience translating business objectives into actionable requirements, delivery plans, success measures, and stakeholder recommendations
• Excellent verbal, written, facilitation, and executive communication skills
• Strong analytical and problem-solving capabilities
• Ability to influence stakeholders and drive alignment without direct authority
• Demonstrated success working in matrixed organizations with competing priorities

Preferred Qualifications

• MBA, MPH, MHA, or related advanced degree
• Prior healthcare, payer, provider, interoperability, population health, or health technology experience
• Experience with analytics product management, BI strategy, reporting governance, portfolio management, or Lean Portfolio Management
• Experience building intake, prioritization, value measurement, and capacity management processes
• Knowledge of Agile methodologies, backlog management, user story development, MVP definition, and roadmap planning
• Familiarity with healthcare quality, Stars, risk adjustment, interoperability, or clinical data ecosystems
• Experience with data analytics and reporting platforms (e.g., Databricks, Azure SQL) and the ability to leverage data insights to inform strategy, improve performance, and support organizational objectives.
• Experience leading organizational change and self-service analytics transformations

Work at Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short‑term and long‑term disability
• life insurance
• many other opportunities

Application Deadline

10-17-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.