Lead Product Storage and Distribution Technician

American Red Cross; Charlotte (NC); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

Health Spending Accounts

Flexible Spending Accounts

PTO: Starting at15 days a year

Holidays: 11 paid holidays

401K with up to 6% match

Paid Family Leave

Employee Assistance

Disability and Insurance: Short + Long

Job summary

The American Red Cross in Charlotte, NC is seeking a Lead technician responsible for receiving, processing, packing, and shipping blood products for hospital orders. You will triage orders by urgency, ensure correct temperature-controlled packaging, and maintain accurate records to preserve traceability.

You will also mentor volunteers, provide leadership as needed, and support operations supervision. The role requires attention to detail, strong computer skills, and a commitment to safe,

Qualifications

• High School diploma or equivalent.
• Four years' experience in a regulatory, distribution or manufacturing environment is required; or equivalent combination of education and experience.
• Good computer skills, attention to detail, accurate documentation, and good decision-making skills.

Responsibilities

• Ensure products/samples are suitable for release for distribution, while meeting production goals.
• Perform good inventory management practices throughout the manufacturing and shipping process, while prioritizing workload to meet production and customer requirements.
• Perform data entry associated with further manufacturing, labeling, storage, ordering, and shipping; maintain and review accurate physical and electronic manufacturing records.
• Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards.
• Identify and quarantine products/samples that don't meet quality requirements, and perform disposition of unacceptable product.
• May make hospital deliveries as assigned.
• Assume operational supervisory responsibilities when designated by a supervisor. Participate in training of staff. On-call work may be required.

Skills

Computer skills

Attention to detail

Accurate documentation

Decision making

Driver's license

Education

High School diploma or equivalent

Job description

Job Description:

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us-Where your Career is a Force for Good!

WHY CHOOSE US?

Joining The American Red Cross is like nothing else -it'sas much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good,you'llhave mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing missionthat'sbigger than all of us. As you care for others,you'recared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW:

As a Lead technician, you willbe responsible forreceiving, processing, packing, and shipping blood products/samples for hospital orders. You will triage the order based on date and time needed, select and carefully pack life-saving blood products with the correct temperature regulating product to ensure safe transport. You will communicate with hospital clients, volunteers, and vendors, andmaintainproduct records to preserve traceability.You will also be expected to provide support, development, and/or leadership guidance to all volunteers, as well as assume operational supervisory responsibilities, as directed.

As a Red Cross Team member, you will take care of your team members - show up for every shift and give 100% while you'rethere. Interact in a positive, proactive, and customer-focused manner with both internal and external customers,demonstratingcare and compassion at all times.

WHERE YOUR CAREER IS A FORCEFORGOOD

Key Responsibilities:

• Ensure products/samples are suitable for release for distribution, while meeting production goals.

• Perform good inventory management practices throughout the manufacturing and shipping process, while prioritizing workloadto meet production and customer requirements.

• Perform data entry associated with further manufacturing, labeling, storage, ordering, and shipping;maintainand reviewaccuratephysical and electronic manufacturing records

• Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards.

• Identifyand quarantine products/samples thatdon'tmeet quality requirements, and perform disposition of unacceptable product

• May make hospital deliveries as assigned

• Assume operational supervisory responsibilities whendesignatedby a supervisor. Participate intraining ofstaff. On-call work may berequired.

Theaforementioned responsibilitiesof the position describe the general nature and level of work and are not an exhaustive list.

Standard Schedule: Monday - Friday 2:00PM - 10:30PM

Pay Information:$24.37 per hour, plus applicable differentials.

MUST HAVE THE ABILITY TO TRAIN MONDAY - FRIDAY 8:00AM - 4:30PM FOR APPROXIMATELY THE FIRST 4-6 WEEKS

WHAT YOU NEED TO SUCCEED:

• High School diploma or equivalent

• Four years' experience in a regulatory, distribution or manufacturing environment isrequired; or equivalent combination of education and experience

• Good computer skills, attention to detail,accuratedocumentation, and good decision-making skills.

• Position may require a valid driver's license

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO: Starting at15 daysa year; based on type of job and tenure

• Holidays: 11 paid holidayscomprisedof six core holidays and five floating holidays

• 401K with up to 6% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights