Lead Product Manager, Technical

PayPal; Chicago (IL); On-site; USD 161,000 - 239,000; Full time

Benefits offered by this job

Generous paid time off

Healthcare coverage for you and your 


Mental health resources

Job summary

PayPal is seeking a Senior Product Manager in Chicago to drive product strategy for a scalable payments platform. You will balance regulatory needs, customer requirements and profitability while aligning with cross‑functional stakeholders across product and technology teams.

This individual contributor role focuses on platform strategy, architectural roadmaps, and feature delivery across multiple business lines, offering a path to leadership and visibility in a high‑growth FinTech environment.

Qualifications

• 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
• Experience in FinTechs, specifically focused on financial services.
• 1-2 years of experience developing credit based lending solutions for consumers and/or businesses.
• 1 year experience working on a platform/back end system, supporting APIs, event streaming, and data warehousing.

Responsibilities

• Contribute to product strategy with cross-functional stakeholders.
• Implements the architectural roadmap balancing innovative design and technical implementation while considering regulatory requirements and time-to-market.
• Captures customer needs in product requirements to inform decision making.
• Monitors usability studies, research and market analysis to inform product success.
• Manages workstreams including analytics, customer discovery, market research and competitive analysis.
• Interfaces with product and technology leadership as needed to drive execution.

Skills

Product strategy

Cross-functional leadership

FinTech domain knowledge

Credit lending

Backend APIs

Education

Bachelor’s degree or equivalent

Tools

APIs

Event streaming

Data warehousing

Job description

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third‑party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end‑to‑end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross‑border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross‑border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary

This job contributes to product strategy alongside cross‑functional stakeholders, ensuring alignment with the shared vision. It includes implementing an architectural and shared product roadmap that balances innovative product solutions with regulatory requirements, customer needs, and profitability. The position focuses on supporting various business unit initiatives along with platform strategy and technical roadmap definition and implementation. Responsibilities also encompass identify features and opportunities within the platform, overseeing various product implementations, participating in operational reviews, and collaborating with business unit stakeholders to provide features and capabilities that are scalable across various business lines. This job is an individual contributor.

Essential Responsibilities

• Inputs to product strategy with cross‑functional stakeholders consistent with the shared vision for the product or enabling platform.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time‑to‑market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data‑driven decision‑making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
• Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Minimum Qualifications

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications

• Previous experience with FinTechs, specifically focused on financial services.
• 1-2 years of experience developing credit based lending solutions for consumers and/or businesses.
• 1 year experience working on a platform/back end system, supporting APIs, event streaming, and data warehousing.

Salary & Compensation

• Primary Location | Pay Range: Scottsdale, Arizona: ($152,500.00 - $226,600.00 Annually)
• Additional Location(s) | Pay Range: Chicago, Illinois: ($160,500.00 - $238,700.00 Annually)
• Austin, Texas: ($160,500.00 - $238,700.00 Annually)
• Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

Benefits

• Generous paid time off.
• Healthcare coverage for you and your family.
• Resources to create financial security and support your mental health.

Diversity & Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Culture & Belonging

Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Mission

PayPal is on a mission to revolutionize commerce globally. We’re driving our company, industry, and society forward with vision and velocity. With our commitment to excellence, innovation, and talent, the possibilities are limitless.