Lead Product Manager - Surveillance

Financial Industry Regulatory Authority, Inc.; Rockville (MD); Hybrid; USD 131,000 - 238,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid time off and holidays

Job summary

FINRA is seeking a Lead Product Manager - Surveillance to own the vision, strategy, and roadmap for multiple Market Surveillance products. This role leads backlogs for the Market Abuse group, prioritizes work, and drives product decisions using data-driven insights.

Responsibilities include defining requirements, coordinating with UI/UX and technology teams, and maturing product development through collaboration and continuous improvement. Hybrid work in select locations.

Qualifications

• Bachelor’s Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent).
• 7 years in product management, project management, business analysis, program management, or product marketing.
• 5 years in product and/or experience management.
• Strong writing ability and business acumen.
• Experience with Agile software development.
• Experience cross-functional in a large organization.

Responsibilities

• Owns vision, strategy, and roadmap for Market Surveillance products.
• Defines requirements and manages product features through development process.
• Manages product backlogs and prioritizes work based on user and stakeholder needs.
• Leads product planning, release goals, and iteration plans across multiple products.
• Oversees product development, UX/UI approvals, and issue resolution.
• Leads large, complex product launches and post-launch reviews.
• Mentors junior product management team members.

Skills

Product management

Roadmap planning

Backlog prioritization

Agile methodologies

Cross-functional leadership

Data-driven decision making

Stakeholder management

Education

Bachelor’s degree in Business/Marketing/Engineering/Communications

Tools

Agile

Job description

The Lead Product Manager - Surveillance owns the vision and strategy, roadmap, and feature definition for multiple products in the Market Surveillance space. Responsibilities include defining the roadmap as well as planning and managing products and product features through the product development process. This role manages the product backlogs for the Market Abuse group while prioritizing work and making product-related decisions based on the needs and expectations of users and stakeholders. This role identifies and manages work with a high level of autonomy. The Surveillance space hosts a suite of data products and hence data savviness is expected in addition to passion for working and driving success on novel ideas coming out of R&D.

Essential Job Functions:

User Insight & Product Definition

Develops deep understanding of the business and product areas within the product group, as well as the relevant data that can be used to inform key decisions

Defines multiple products and/or complex products and identifies gaps and user needs by creating vision, strategy, and requirements documents for product(s)

Utilizes available data or commissions new research to identify user needs

Performs experiments and organizes primary research to uncover additional user value.

Product Portfolio Management

Develops, manages, and owns the product roadmap for multiple products and/or complex products

Makes trade-off decisions for multiple products in a product group

Demonstrates expertise across multiple products which facilitates discovery and drives enterprise capabilities

Builds partnerships with relevant stakeholder teams

Coordinates with interdependent teams and influences leadership to drive efficiencies

Builds and leverages solid working relationships with business and product stakeholders, UI/UX, architecture, and technology teams to facilitate product and user success

Participates in the intake process for their product domain.

Product Planning & Prioritization

Leads the product planning process across multiple products and/or complex products by overseeing the development of requirements documents (user stories, acceptance criteria, use cases) for products or product releases

Maintains a prioritized backlog based on defined user value, aligning with product strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriately

Works closely with UI/UX to set the direction for the design of the user experience for their products

Determines and monitors release goals, prioritization, implementation, and iteration plans for their products according to user value

Resolves problems that are escalated during the process.

Product Development

Facilitates the development process by reviewing demos with the technology team and validating acceptance criteria for multiple products and/or complex products

Provides UX/UI approval for the assigned products

Tracks the development work and drives resolution of escalated issues and bugs for their products

Identifies issues that will keep their products from delivering on time or at the right level of quality, assesses alternatives to resolve, builds a plan for resolution, and directly resolves or communicates to leadership.

Launch

Leads large and sometimes highly complex product launches by working with relevant stakeholders to develop launch plans

Identifies, reviews, and resolves issues and blockers in partnership with team members that may delay the launch or impede the success of product(s)

Coordinates formal UAT where necessary

Develops product documentation and training materials for users in support of product launches

Tracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iteration

Leads post-launch reviews and drives incorporation of feedback in future product releases.

Operate

Works with internal and external teams and users to identify, classify, and resolve product and product group-level user issues

Identifies new and innovative methods and metrics for tracking product success, works with the technology team to improve reports and monitoring

Works with stakeholder teams to actively monitor metrics

Tracks performance trends and gathers user feedback to determine product group-level gaps, development opportunities, and if necessary, product end-of-life plans

Represents team in product group-level discussions with stakeholders

Attends business reviews, providing critical input and expert insights to inform the business cases, business strategy, and development of new products.

Team Development & Continuous Improvement

Provides coaching and guidance to more junior-level product management team members

Works with cross-functional leaders and experts to establish best practices and identify opportunities to improve the product development and delivery process

Follow, understand, and apply relevant industry trends, research, and best practices in technology and product management

Demonstration of FINRA’s values. Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Education/Experience Requirements

Minimum Qualifications

Bachelor’s Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)

• 7 years of experience in one or more of the following: product management, project management, business analysis, program management, or product marketing
• 5 years of experience in product and/or experience management
• Strong writing ability
• Strong business acumen
• Experience with Agile software development
• Experience working cross-functionally in a large organization
• Experience working closely with senior leadership
• Experience translating data into quantifiable actions/deliverables

Preferred Qualifications

• Master’s Degree in Business Administration or similar advanced degree
• CSPO Certification
• Experience in the Financial Services industry
• Strong financial acumen
• Experience collaborating closely with senior leadership
• Experience providing guidance and direction to cross-functional resources

Working Conditions

Hybrid work environment, with defined in-person presence requirements. Extended hours may be required. For work that is performed in CO, FL, TX, IL, PA, MA, MD, VA, Washington, DC, NY and NJ, please refer to the chart below for the salary range for the corresponding location. FINRA complies with all state and local pay transparency laws and regulations requiring the disclosure of salary ranges for the position. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and market considerations.

Salary Range

• CO/FL/TX: Minimum Salary $114,200, Maximum Salary $207,200
• IL/PA: Minimum Salary $125,900, Maximum Salary $228,000
• MA/MD/VA/Washington, DC: Minimum Salary $131,200, Maximum Salary $238,300
• NY/NJ: Minimum Salary $131,200, Maximum Salary $248,700

Benefits

• Employees may be eligible for a discretionary bonus in addition to base pay.
• Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law.
• As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance.
• Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal.
• FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.
• Time Off and Paid Leave* FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days, unless otherwise required by law (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays. *Based on full-time schedule
• Important Information FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment. You can read more about these restrictions here. As standard practice, employees must also execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company’s policy on nepotism.
• FINRA is an Equal Opportunity Employer All qualified applicants receive consideration for employment without regard to any legally protected category, including race, color, age, national origin, ethnicity, religion, disability, genetic information, military or veteran status, sex, or any other status or classification protected by state or local law.
• If you need a disability-related accommodation for completing the application process, please contact FINRA’s Employee Relations team at 240-386-4865 or by email at [e-mail]. Please note that this process is exclusively for inquiries regarding accommodations in the application process. FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.