Lead Product Manager, Search

Scribd, Inc.; Miami (FL); Hybrid; USD 177,000 - 256,000; Full time

Benefits offered by this job

Flexible work model

Health, dental, and vision coverage

Generous paid time off

Learning and development programs

Job summary

Scribd, Inc. is looking for a Lead Product Manager for Search, who will own the search strategy and lead projects from idea to implementation. Candidates should have over 6 years of experience in product management, particularly in search products, and must exhibit technical fluency in machine learning and AI.

The position is based in or near Miami or other specified US cities, offering a competitive salary ranging from $177,000 to $256,000 depending on experience and location. The role comes with substantial benefits including flexible working models, health coverage, and retirement plans.

Qualifications

• 6+ years of product management experience, including 4+ years leading search or recommendations products.
• Experience designing ML-driven user experiences.
• Track record of data-driven product success.

Responsibilities

• Own the long-term search strategy and roadmap.
• Partner with ML Engineering to implement cutting-edge research.
• Define and monitor metrics of search success.

Skills

Goal setting and achievement

Technical fluency in ML/AI

Leadership in product management

SQL and scripting languages

Communication skills

Understanding of retrieval algorithms

Education

Bachelor’s degree in Computer Science or related field

Tools

SQL

Python

R

Job description

Lead Product Manager, Search

Position: Lead Product Manager – Search

Location: Primary residence in or near one of the following cities:

• United States: Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C.
• Canada: Ottawa | Toronto | Vancouver
• Mexico: Mexico City

Qualifications

• Ability to set and achieve goals, deliver results, contribute innovative ideas, and positively influence the broader team through collaboration and attitude
• Deep technical fluency in ML/AI with seasoned product management experience and a track record of translating data‑driven insights into meaningful product wins
• 6+ years of product management experience, including 4+ years leading search or recommendations products in a high‑traffic consumer environment
• Demonstrated success shipping ML‑driven features that moved core business metrics (engagement, conversion, or revenue) for large‑scale products
• Experience designing LLM‑ and GenAI‑enhanced user experiences that go beyond raw chat to deliver task‑specific value
• Hands‑on proficiency with SQL and a scripting language (Python or R) for rapid data exploration, prototyping, and model evaluation
• Deep familiarity with retrieval and ranking algorithms, embeddings, and feature stores, with the ability to reason about end‑to‑end customer journeys for distinct user segments
• Track record of thriving amid ambiguity: shaping a multi‑year vision, aligning cross‑functional teams, and delivering incremental wins along the way
• Exceptional written and verbal communication skills – adept at crafting product briefs, gathering input from multiple teams, and presenting data‑backed decisions to senior leadership
• Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field (or equivalent practical experience)

Bonus Points

• Familiarity with modern ML operations tooling – from vector databases to end‑to‑end model‑ops workflows (MLOps / LLMOps) – and the ability to collaborate with engineering teams that rely on these systems
• Passion for the written word and open knowledge – a genuine drive to build products that democratize expertise and help people learn, teach, and create

Responsibilities

• Chart the long‑term search strategy – own a multi‑year roadmap spanning query understanding, retrieval, ranking, and results presentation across Scribd’s surfaces, guiding every user from intent to the right document
• Partner with ML Engineering & Applied Research to translate cutting‑edge retrieval and ranking research into production systems that blend semantic embeddings, BM25, and real‑time behavioral signals for best‑in‑class relevance
• Define the metrics that matter – establish and monitor leading indicators of search success: query success rate, zero‑result rate, click‑through, and downstream subscription conversion and retention
• Balance short‑term wins with long‑term vision – ship incremental relevance improvements that hit revenue goals while building an extensible search platform aligned with Scribd’s 3‑year AI strategy
• Fuse data with the voice of the customer – synthesize experiment results, query analytics, user interviews, and feedback sessions to inform prioritization and feature design
• Communicate with clarity and influence – align product, engineering, design, content, and executive stakeholders by clearly articulating requirements, timelines, deliverables, and expected impact, securing buy‑in at every stage

Salary: The base pay range varies by location. For the most highly compensated geographic markets in the United States, the range is $177,000 to $256,000. Outside California in the United States, the range is $151,000 to $244,000. In Canada, the range is $179,000 CAD to $228,000 CAD. Total compensation includes equity and a comprehensive benefits package.

Benefits

• Scribd Flex (flexible work model)
• Comprehensive health, dental, and vision coverage
• Mental health support and disability coverage
• Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals
• Paid parental leave and family support benefits
• Retirement matching and employee equity
• Learning and development programs and professional growth opportunities
• Wellness and home office stipends
• Complimentary access to the Scribd, Inc. suite of products
• Enterprise access to leading AI tools

We are committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas.