As the Lead Product Manager for Access Management, you will own the end-to-end vertical slice of access management: users, identities, groups, policies, requests, access levels, and visitor access—from the moment an admin states intent to the moment a physical door unlocks. Leading a dedicated pod comprising a designer, an engineering manager, and software engineers, you will rebuild the access experience across web, mobile, hardware configurations, APIs, and AI agents. You will design intuitive interfaces for managing 200,000+ users across 10,000+ doors, automate joiner/mover/leaver workflows via IdP/SCIM integrations, embed natural language AI agents with review guardrails, and surface proactive security posture analytics.
Key Responsibilities
Access Architecture & User Experience
- Core Access Conceptual Model: Own users, groups, credentials, access levels, door associations, and schedules—establishing a clear conceptual model that scales seamlessly for enterprise security administrators.
- Administrative Interfaces: Own high-scale administrative workflows across web and mobile platforms, including bulk operations, search, and access review flows designed for 200,000+ users and 400+ physical sites.
- Visitor Management: Architect guest and visitor access workflows, governing how guests are invited, credentialed, and automatically expired.
Identity Provisioning, Integrations & AI Agents
- IdP & Provisioning Integrations: Own the API and integration surface, partnering with Verkada’s Core team to drive SCIM provisioning, Single Sign-On (SSO), directory sync, and automated HR-to-door policy mapping.
- Natural Language AI Agents: Define how AI agents integrate into access management—enabling admins to state intent in natural language while building evaluation frameworks, attribution logs, and safety guardrails.
- Proactive Security Posture: Build proactive security features identifying over-provisioned users, stale credentials, and irregular access patterns, alongside audit/compliance reporting.
Product Strategy, Field Alignment & Customer Discovery
- Multi-Year Vision & Mentorship: Set the multi-year vision for Access Management, presenting strategic roadmaps to executive leadership while elevating research and writing standards across the Access Control PM cohort.
- Field & Hands-On Discovery: Conduct direct customer discovery with security admins, execute site walks, observe real-world badging workflows, and regularly build prototypes to stress-test product concepts.
- Go-To-Market Partnership: Collaborate with Product Marketing and Sales teams to craft field-facing messaging and sales enablement collateral.
Requirements
Product Leadership & Domain Expertise
- Experience Track: 6+ years of product management experience, currently operating at a Senior or Lead scope owning a full product domain end-to-end.
- Enterprise B2B & Admin Tooling: Proven track record of building and scaling complex enterprise B2B software, administrative interfaces, permission engines, identity systems, or policy configuration platforms.
- Design & Technical Depth: Demonstrated partnership with product designers (writing problem briefs over solution specs) and deep fluency communicating architectural trade-offs with senior software engineers.
- Customer Discovery Cadence: History of leading direct customer discovery cadences and letting customer insights drive roadmap pivots.
- Analytical & Communication Skills: Exceptional written and verbal communication skills, with a track record of explicit prioritization, hypothesis-driven spec writing, and concise executive messaging.
Preferred Qualifications
- Direct experience with enterprise physical access control systems (PACS), badge readers, IoT hardware controllers, or door hardware integration.
- Background developing SCIM 2.0 connectors, OAuth/OIDC integrations, or directory sync engines with Okta, Microsoft Entra ID (Azure AD), Workday, or Rippling.
- Hands-on experience designing human-in-the-loop AI workflows or LLM agents for system configuration.
Total Rewards & Benefits
- Compensation & Equity: Estimated annual On-Target Earnings ($185,000 – $215,000 USD) + Restricted Stock Units (RSUs) + sales incentives/discretionary bonuses.
- Healthcare & Wellness: Comprehensive medical, vision, and dental insurance (100% employer-covered premiums for employees and 80% for family under select plans), HSA with employer contributions, and expanded mental health support.
- Parental & Family Care: Paid parental leave policy alongside comprehensive fertility benefits.
- 401k Retirement Matching: Company-matched 401(k) program starting January 2027 based on eligible earnings (vesting on 2-year anniversary).
- Onsite & Commuter Perks: Daily healthy lunches provided in office, commuter benefits, and professional development stipends.
- Time Off: Flexible PTO, personal sick time, paid company holidays, and firmwide extended holidays.