Lead Product Manager, AI Development Experience

Live Nation Entertainment; United States; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, vision, dental and mental health benefits

Free concert tickets

401(k) program with company match

Career and skill development programs

Volunteer time off

Job summary

A leading entertainment company is seeking a Lead AI Developer Experience Product Manager to architect AI tooling and platforms. This role emphasizes AI democratization for various users, focuses on developing APIs, SDKs, and workflows, and leads teams in adopting AI processes. The ideal candidate should have over 3 years of experience in product management, particularly in generative AI, strong technical skills, and the ability to guide cross-functional initiatives. Benefits include comprehensive health packages and generous paid time off.

Qualifications

• 3+ years as a technical product manager with an engineering background.
• Hands-on experience with generative AI tooling including LLM APIs and agent frameworks.
• Strong technical savvy with experience in SQL and Python.

Responsibilities

• Identify opportunities and pain points in process and tooling for AI capabilities.
• Partner with teams to understand needs and translate them into capabilities.
• Coach and lead cross-functional teams in AI-augmented processes.

Skills

Technical product management

Generative AI tooling

SQL

Python

Coaching teams

Data-driven decision making

JIRA

Job description

The Role

Live Nation Core Data Services is looking for a world‑class Lead AI Developer Experience Product Manager to architect and build the foundational AI tooling and platform that enables teams across the organization to create, deploy, and manage AI agents, workflows, applications, and automations. The role sits at the intersection of engineering, developer tooling, productivity tools, and generative AI, focused on democratizing AI capabilities for both technical and non‑technical users. You will prioritize and design APIs, SDKs, CLI tools, and workflows that make it effortless for teams to leverage AI, while ensuring production‑grade reliability, observability, and security. You will also coach and lead teams as they implement AI‑augmented processes in their daily work and launch macro‑scale initiatives that drive organization‑wide AI adoption.

What This Role Will Do

• Identify opportunities and pain points in process, tooling, and workflows to solve with AI capabilities in APIs, SDKs, CLI tools, or new AI‑driven services.
• Partner with engineering, product, and business teams to understand needs and translate them into platform and process capabilities.
• Coach and lead cross‑functional teams in implementing AI‑augmented processes and workflows in their daily operations.
• Create documentation, best practices, and enablement materials that accelerate AI adoption and reduce time‑to‑value.
• Monitor performance and measure impact (adoption, production issues, etc.) of product enhancements / releases to, if needed, drive clarity on product iteration.
• Work with external third‑party vendors to assess new partnership opportunities and/or evaluate existing solutions.
• Work with engineers and program managers every day to set priorities and drive roadmap.

What This Person Will Bring

• 3+ years as a technical product manager, with ideally an engineering background.
• Hands‑on experience with generative AI tooling including LLM APIs, prompt engineering, agent frameworks, and AI orchestration platforms.
• Strong technical savvy; ability to work and communicate effectively with analysts and engineers.
• Experience connecting directly to data sources and writing SQL queries; experience with Python, Spark, or Databricks is a huge plus.
• Expertise in documenting requirements that translate business needs into technical requirements.
• Technical coaching and enablement skills with ability to teach and guide teams through complex technology adoption.
• Strong written and oral communication skills to effectively interact and facilitate discussions with cross‑functional teams across the business.
• Comfortable juggling multiple concurrent projects and setting priorities, especially among competing stakeholder requests.
• Data‑driven decision‑making experience using metrics and analytics to inform platform and product development.
• Experience with JIRA / agile user story and acceptance criteria writing.
• Willingness to work with cross‑functional teams across time zones and odd hours as necessary.
• Passion for live music and events is a plus.
• Versatility to work across disciplines and unlock whatever capabilities are needed to make products successful; no job too big or too small mentality.
• Optimism and drive.

Benefits & Perks

• Health: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA).
• Yourself: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days.
• Wealth: 401(k) program with company match, stock reimbursement program.
• Family: New parent programmes including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support.
• Career: Career and skill development programmes with School of Live, tuition reimbursement, and student loan repayment.
• Others: Volunteer time off, crowdfunding match.

Equal Employment Opportunity

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case‑by‑case basis.