Lead Product Manager

Ericsson; Santa Clara (CA); On-site; USD 213,000 - 266,000; Full time

Job summary

Ericsson is seeking a strategic and execution-oriented Product Manager to drive commercial strategy, product packaging, and the end-to-end customer experience for public and private cloud networking solutions. The role sits at the intersection of product, GTM, and customer success and involves defining pricing, packaging, and how value is delivered to customers.

You will shape the lifecycle from initial purchase through renewal, influencing revenue, retention, and market positioning across

Qualifications

• 7+ years of product management experience with emphasis on commercial strategy, packaging, and platform/SaaS products.
• Strong communication and ability to articulate vision, goals, and priorities across teams.
• Deep understanding of cloud subscription models, entitlement management, and usage-based pricing.

Responsibilities

• Define and evolve packaging and pricing models for products, balancing simplicity and revenue.
• Own the roadmap and lifecycle for cloud-delivered features in the NetCloud platform.
• Own end-to-end customer journeys from discovery to renewal and optimize the buying experience.
• Collaborate with Sales, Finance, Marketing, Operations, and Customer Success to align on strategy.

Skills

Product management

Commercial strategy

Packaging

Pricing

Cross-functional leadership

Pricing modeling

Customer lifecycle

Analytics

Networking

Communication

Tools

SFDC

D365

Job description

About this opportunity:

Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1’s working on EAD for this position. Locations are Boise, ID, Santa Clara, CA or Plano, TX.

Ericsson’s Enterprise Wireless Solutions enable organizations to innovate, operate, and grow anywhere — without constraints. Ericsson NetCloud, Cradlepoint routers, and Enterprise 5G solutions provide the flexibility of public and private 5G, with the zero trust security of simplified SASE. We’re at the forefront of the Wireless WAN and 5G — the next big waves in networking — and we remain as hungry and humble as the day we started. If you’re hungry to be part of something big, come join us.

Grow with us

About this opportunity:

Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1’s working on EAD for this position. Locations are Boise, ID, Santa Clara, CA or Plano, TX.

Ericsson’s Enterprise Wireless Solutions enable organizations to innovate, operate, and grow anywhere — without constraints. Ericsson NetCloud, Cradlepoint routers, and Enterprise 5G solutions provide the flexibility of public and private 5G, with the zero trust security of simplified SASE. We’re at the forefront of the Wireless WAN and 5G — the next big waves in networking — and we remain as hungry and humble as the day we started. If you’re hungry to be part of something big, come join us.

Ericsson is looking for a strategic and execution-oriented Product Manager to help drive the commercial strategy, product packaging, and end-to-end customer experience for our public and private cloud networking solutions. This is a high-impact, cross-functional role sitting at the intersection of product, go-to-market, and customer success — responsible not just for defining what we build, but for how we price, package, deliver, and sell it.

What You Will Do

You’ll play a significant role in shaping the customer lifecycle experience from initial purchase through renewal, driving decisions that directly affect revenue, retention, and competitive positioning across our NetCloud platform and product lines.

Commercial Strategy & Product Packaging

• Define and evolve packaging and pricing models for products, balancing simplicity for partners and customers along with revenue optimization for the business.
• Lead packaging decisions across product tiers, bundles, and licensing structures — including subscription, perpetual, and hybrid models.
• Partner with Sales, Finance, and Marketing to build and validate commercial constructs that resonate with each of our routes to market, partner and customer personas, and industry segments.
• Conduct competitive analysis and market research to inform pricing strategy and identify packaging gaps or opportunities.

Cloud Feature Management

• Own the roadmap and lifecycle for cloud-delivered features within the NetCloud platform, from ideation through GA and beyond.
• Define requirements and work closely with engineering to deliver reliable, scalable cloud capabilities that differentiate Ericsson's offerings.
• Manage feature entitlements and how capabilities map across product tiers and subscription levels.
• Track adoption, usage, and health metrics for cloud features; use data to drive iteration and prioritization.

End-to-End Purchasing & Customer Lifecycle Experience

• Own the product elements that influence customer purchasing and lifecycle experiences — from discovery and trial to quote, purchase, provisioning, renewal, and expansion.
• Identify and reduce friction in the buying and onboarding experience, working with Operations, Sales, Engineering, IT, and Commerce teams.
• Define and improve self-service and partner-assisted purchasing flows.
• Partner with Customer Success to ensure post-sale experience (license management, upgrades, renewals) is seamless and drives retention.
• Collaborate with Operations and IT on systems that support the order-to-deploy workflow.

Cross-Functional Leadership

• Serve as the connective tissue between Product, GTM, Sales, Finance, Legal, and Operations on all commercial and packaging initiatives.
• Represent the voice of the customer and the business in roadmap tradeoffs.
• Present strategy and recommendations to senior leadership and key stakeholders.

The Skills You Bring

• 7+ years of product management experience, with meaningful time spent on commercial strategy, packaging, pricing, or platform/SaaS products.
• Strong communication, including the ability to clearly articulate ideas, cast vision, reduce complexity, and unambiguously communicate our goals and strategy as well as development priorities and key outcomes
• Ability to be proactive and take the lead in identifying needs, recommending ideas, defining requirements, prototyping concepts, securing buy-in, and driving alignment
• Must be people smart, sensitive to relational nuances, perceptive of organizational and cultural dynamics, and socially engaging
• Deep understanding of cloud subscription business models, including SaaS licensing, entitlement management, and usage-based pricing.
• Experience managing the intersection of on-premises and cloud products in an enterprise or networking/infrastructure context is a strong plus.
• Demonstrated ability to own end-to-end customer journeys — not just feature delivery, but how customers discover, purchase, onboard, and renew.
• Strong analytical skills; comfortable with pricing modeling, funnel analysis, and usage data.
• Excellent cross-functional collaboration and communication skills; able to influence without authority across Sales, Finance, Engineering, and Operations.
• Experience in networking, wireless, or enterprise infrastructure is a plus.
• Familiarity with SFDC, D365, or other CRM or ERP commerce platforms is a bonus.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Primary country and city:

United States (US) || Santa Clara (Country/ City)

Job details:

Technical Product & Portfolio Management

Compensation And Benefits At Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience. The salary range for this position is

Santa Clara $212,500-$265,500

Short-Term Variable Compensation Plan:

Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health

Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage.

Your Financial Security

We invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.

Your Time

Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off.