Lead Product Designer – Tax Product Development

BDO USA; Richmond (VA); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

ESOP ownership

Total Rewards benefits

Job summary

BDO USA is seeking an experienced UX Lead for the Tax Digital Transformation & Innovation practice to drive human-centered design across complex tax products. You will translate product strategy into user-friendly interfaces, create wireframes and prototypes, and lead design workstreams with product owners and engineering teams.

You will conduct user research, apply insights to design decisions, and collaborate with senior leaders to evolve design systems while advocating for best practices

Qualifications

• Eight or more years of product design experience required.
• Strong portfolio showcasing expertise in product design and simplifying the user experience for complex products.
• Experience designing data-driven interfaces preferred.
• Cross‑platform web and mobile application design preferred.

Responsibilities

• Translate product strategy into user-centered design solutions.
• Lead design workstreams for products and features.
• Create wireframes, storyboards, user flows, prototypes, and visuals.
• Conduct user research and usability testing to inform design.
• Collaborate with design leaders to evolve design system components.
• Present concepts to product teams and stakeholders.

Skills

Product design

Human-centered design

UX research

Wireframes

Prototyping

Design systems

Usability testing

Cross-functional collaboration

Communication

Leadership

Education

Bachelor’s degree in Design or HCI

High School Diploma + 10+ years experience

Tools

Sketch

Adobe Creative Suite

InVision

Figma

Azure DevOps

Office 365

Job description

JOB DESCRIPTION

The Tax Digital Transformation & Innovation practice at BDO USA drives the success of our business through intuitive and human-first digital experiences that our employees and clients engage with. We're elevating the way tax professionals deliver services to our clients and the way we help them manage their taxes and tax strategies.

Job Summary

The Tax Digital Transformation & Innovation practice at BDO USA drives the success of our business through intuitive and human-first digital experiences that our employees and clients engage with. We're elevating the way tax professionals deliver services to our clients and the way we help them manage their taxes and tax strategies.

Job Duties

• Partners closely with Product Owners, Development/Fusion and other stakeholders to translate product strategy and requirements into user centered design solutions
• Leads design workstreams for assigned products or features, supporting zero to one initiatives as well as iterative enhancements
• Designs intuitive and user-friendly interfaces and experiences for complex and technical tax products, grounded in human-centered design principles
• Creates and maintains wireframes, storyboards, user flows, process flows, prototypes, and visual designs to clearly communicate interaction and design intent
• Conducts and supports user research and usability testing, synthesizing findings and applying insights to improve designs
• Collaborates with senior design leaders to apply and evolve design system components, guidelines, and best practices
• Presents design concepts and recommendations to product teams and stakeholders, incorporating feedback effectively
• Contributes to the continuous improvement of design processes, tools, and ways of working
• Advocates for human centered design within product teams, ensuring user and client needs are represented throughout the delivery lifecycle
• Supports Tax Digital Transformation & Innovation initiatives through strong design execution and cross team collaboration
• Other duties as required

Supervisory Responsibilities

• Acts as a career advisor and mentor as assigned

Qualifications, Knowledge, Skills, and Abilities

• Bachelor’s degree required; focus in Design, Human-computer Interaction, computer science, information science, graphic design, interaction design, industrial/product design preferred. OR High School Diploma and ten (10) or more years of experience in digital product UI/UX design, that included human-centered design solutions, required
• Bachelor’s Degree in Design or Human-Computer Interaction, preferred

Experience

• Eight (8) or more years of experience in product design, required
• A strong portfolio showcasing expertise in product design and simplifying the user experience for complex products, preferred
• Expertise designing data-driven interfaces, preferred
• Cross platform web and mobile application design, preferred
• Experience with user research and usability testing methods, preferred

License/Certifications

• Certification in UX Design or Interaction Design, preferred

Software

• Expert level experience in design and prototyping tools (e.g., Sketch, Adobe Creative Suite, InVision, and Figma), preferred
• Experience in collaborating with product management and engineering teams through Azure DevOps, preferred
• Proficient in design prototyping and storytelling, preferred

Proficient in Proficient in Microsoft Office 365 Microsoft Office 365

Language

• N/A

Other Knowledge, Skills, & Abilities

• Knowledge of leading practices in conducting user research and usability testing, with a data-driven approach to design
• Strong communication and collaboration skills, with the ability to work effectively across different teams and disciplines
• Excellent knowledge of leading practices in design and management of a design function
• Strong problem-solving skills
• Ability to collaborate with other designers, developers, product managers and end-users
• Strong organizational skills, especially the ability to meet project deadlines with a focus on details
• Strong knowledge of human centered design
• Excellent understanding of the full mobile and web development process, including design, development, and deployment
• Strong knowledge of accessibility requirements for designs
• Ability to work in a deadline-driven environment and handle multiple projects simultaneously
• Ability to effectively lead a team of product design professionals and delegate work assignments as needed
• Ability to encourage team environment on projects and contribute to the professional development of assigned personnel
• Ability to successfully interact with professionals at all levels

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $140,000 - $210,000

Maryland Range: $140,000 - $210,000

NYC/Long Island/Westchester Range: $140,000 - $210,000

About Us

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.

Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity.

We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together.

Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more !

• Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets

Click here to find out more !

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

"BDO USA, P.A. is an EO employer M/F/Veteran/Disability"