Lead Product Designer

Monzo Bank Limited

United States

Hybrid

USD 119,000 - 159,000

Full time

2 days ago
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Benefits offered by this job

Relocation sponsorship
Distributed UK work
Learning budget
Macbooks provided

Job summary

Monzo Bank is seeking a Lead Product Designer to tackle complex design challenges and lead cross-functional squads across product, research, and engineering. You will define product visions, create modular, scalable design solutions, and elevate our design system to scale with ambitious growth.

This hybrid role can be based in London or remote UK, with relocation support and flexible hours. You will mentor others and bring customer-centric thinking to deliver impactful outcomes for millions of

Qualifications

  • Proven track record of delivering user-centric native-app designs.
  • Skilled at leading research and defining product visions.
  • Able to create modular, scalable design solutions.
  • Natural collaborator across multi-squad projects.
  • Passionate about improving design systems and processes.
  • Mentor and grow the design team.

Responsibilities

  • Tackling the most complex and ambiguous design challenges, turning complexity into elegant, scalable solutions that empower teams and improve the customer experience.
  • Defining and delivering large-scale projects that connect initiatives across the business, using design methods to align strategies and drive impactful outcomes.
  • Leading the creation of compelling product visions, principles, and direction that inspire teams to build toward a shared future.
  • Using AI to level-up parts of your design workflow. Whether that's ideation, analysis, prototyping or shipping production code to our app.
  • Raising the bar for visual execution, considering motion, interaction, and mental model clarity to deliver delightful and practical solutions.
  • Positively influencing our design system, tooling, and processes to improve how we create design at scale.
  • Driving improvements across the business by connecting your work to wider goals and leveraging cross-functional collaboration.
  • Acting as a role model in Design, sharing your work broadly, mentoring others, and contributing to the growth and success of the Design team.

Skills

Native-app design
Lead research
Product vision alignment
Cross-squad collaboration
Design systems improvement
Mentoring

Job description

Lead Product Designer
Location

Cardiff, South Glamorgan, GB, CF10 1

Work From Home

Company

Monzo Bank

About Us

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers!

We're not about selling products - we want to solve problems and change lives through Monzo.

Work Location & Compensation

London (Hybrid) / UK Remote | 90,000 - 120,000 + Incentive Awards tied to your performance + Benefits

The Design Team

We're a team of 115+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We're on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale.

Responsibilities
  • Tackling the most complex and ambiguous design challenges, turning complexity into elegant, scalable solutions that empower teams and improve the customer experience.
  • Defining and delivering large-scale projects that connect initiatives across the business, using design methods to align strategies and drive impactful outcomes.
  • Leading the creation of compelling product visions, principles, and direction that inspire teams to build toward a shared future.
  • Using AI to level-up parts of your design workflow. Whether that's ideation, analysis, prototyping or shipping production code to our app.
  • Raising the bar for visual execution, considering motion, interaction, and mental model clarity to deliver delightful and practical solutions.
  • Positively influencing our design system, tooling, and processes to improve how we create design at scale.
  • Driving improvements across the business by connecting your work to wider goals and leveraging cross-functional collaboration.
  • Acting as a role model in Design, sharing your work broadly, mentoring others, and contributing to the growth and success of the Design team.
Requirements
  • You have a proven track record of delivering impactful, customer-centric native-app designs that solve complex problems and drive commercial outcomes.
  • You're skilled at leading research, defining product visions, and aligning teams around a shared strategy.
  • You're excel at creating modular, scalable solutions and have a strong grasp of how to use design artefacts to communicate insights effectively.
  • You're a natural collaborator who can navigate multi-squad projects, align leadership, and drive clarity in ambiguous situations.
  • You're passionate about improving design systems, processes, and ways of working to help teams deliver better outcomes at scale.
  • You're a role model who actively contributes to the growth of the Design team through hiring, mentoring, and fostering a positive culture.
  • You're excited about Monzo's mission to make money work for everyone and are ready to make a significant impact on our customers and business.
Benefits
  • 90,000 - 120,000 + Incentive Awards tied to your performance
  • We'll help you relocate to the UK. We can sponsor your visa.
  • This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
  • We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
  • 1,000 learning budget each year to use on books, training courses and conferences.
  • We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. Plus lots more!
Equal Employment Opportunity

Equal opportunities for everyoneDiversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental

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