Lead Product Application Engineer

Eaton; Woodridge (IL); Hybrid; USD 97,000 - 143,000; Full time

Job summary

Eaton's Global Distributed IT organization in Woodridge, IL seeks a Lead Product Application Engineer to be a technical expert for in-rack power product applications. This hybrid role supports the field sales team to drive growth and deliver innovative solutions.

The role requires a Bachelor’s degree and at least five years in marketing, engineering, sales, or product support, with travel up to 25%. You will collaborate on strategic projects, develop marketing materials, and lead training for

Qualifications

• Bachelor’s degree from an accredited institution.
• Minimum of five (5) years of experience in marketing, engineering, sales, or product support.
• Ability to travel up to 25%.

Responsibilities

• Own assigned product categories in collaboration with sales to drive growth.
• Perform specification/application reviews and coordinate proposals for quotations.
• Cultivate customer relationships and specify products, solutions, and innovations.
• Support analysis and resolution of customer complaints.
• Handle complex technical issues with advanced solutions.

Skills

Sales collaboration

Customer relationships

Technical problem solving

Education

Bachelor's degree

Tools

SAP

Enovia

Office 365 Suite

Power BI

Salesforce

Job description

Eaton's Global Distributed IT organization is currently seeking a Lead Product Application Engineer to join our team in Woodridge, IL. This position is part of a dynamic data center white space marketing team and serves as a technical expert for the application of in-rack power products. This will be a hybrid role (3 days in office / 2 days home).

The expected annual salary range for this role is $97,000 - $143,000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You’ll Do

Customer Relationships

• Sales Growth: Proactively own assigned product categories in collaboration with sales team to drive growth and establish priorities.
• Application Support: Perform specification/application reviews and coordinate proposals for larger more complex quotations.
• Customer Relationships: Work with Eaton’s field sales team to cultivate customer relationships and specify appropriate products, solutions, and innovation ideas. Meet with customers to demonstrate product features, discuss needs, sales opportunities, and product issues.
• Customer Support: Support analysis and resolution of customer complaints.
• Complex Problem Solving: Handles more complex technical issues and provides advanced solutions.

Product Management

• Industry Expertise: Collect voice of customer (VOC), develop product requirements, and prepare/present business cases for highly strategic projects.
• Marketing Promotions: Coordinate promotional material, sales tools, and programs.
• Training and Development: Conduct sales force training advanced product applications and drive development of additional training materials.
• Marketing New Products: Serve as marketing representative in new product project teams for highly strategic projects.
• Lead Marketing Projects: Lead marketing projects such as marketing studies, competitive studies, and customer loyalty programs.

Strategic Marketing

• Advanced Technical Expertise: Monitor industry trends, application trends, competitive products, and new technology developments to become technical expert on in-rack power products and markets.
• Innovation: Identify and analyze opportunities for product innovation.
• Strategy Development: Participate in developing long term strategies and marketing material for business reviews.
• Continuous Improvement: Drive continuous improvement initiatives within the marketing team.

This role could be the next step in your career if you demonstrate the following experience:

• Bachelor’s degree from an accredited institution
• Minimum of five (5) years of experience in marketing, engineering, sales, or product support.
• Ability to travel up to 25%

You will set yourself apart by demonstrating some or all of the following:

• Bachelor’s degree in Engineering
• Master’s degree in Business Administration or Marketing
• Two (2) or more years of experience working with data center power distribution systems.
• Strong knowledge of product development methodologies, including stage-gate or similar processes.
• Proficiency in enterprise tools, including SAP, Enovia, Office 365 Suite (Excel, PowerPoint, Power BI), and CRM platforms such as Salesforce.

We Will Not Consider Candidates Who

• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Woodridge, IL will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.