Lead Process Operator - 3rd Shift

Roche Holding AG; Tucson (AZ); On-site; USD 52,000 - 97,000; Full time

Job summary

Roche in Tucson seeks a Process Lead to oversee operational processes, train staff, and drive continuous improvement. You will monitor safety, quality, and production metrics, while guiding teams to meet schedules and ensure compliance with GMP standards.

The role requires Lean experience, SAP familiarity, and strong collaboration across functions to optimize workflows and deliverables within a highly regulated manufacturing environment.

Qualifications

• Associates Degree
• 3 years relevant work experience, preferably in GMP environment
• Prefer previous experience leading teams or projects
• Equivalent education and experience will be considered

Responsibilities

• Maintain Right to Operate and ensure all processes are performed safely; report and investigate hazards and near misses.
• Maintain the quality system and achieve quality objectives; audit readiness and internal inspections.
• Ensure accuracy of procedures related to receipt, quarantine, storage, and disbursement of materials per regulations.
• Coordinate and provide training time for team members; maintain training compliance >95%.
• Monitor, balance, delegate and direct employees to meet production goals and schedule.
• Lead more than one production line and coordinate equipment maintenance/calibration.
• Identify process improvements, participate in Tier meetings, and collect and trend daily metrics.

Skills

Lean / CI

Google apps

ERP SAP

Cross-functional teams

Time management

Communication skills

Education

Associates Degree

Tools

SAP

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Opportunity:

A Process Lead is responsible for overseeing the operational processes of an organization to support business goals. Evaluates the efficiency of workflow procedures, identifying inconsistencies, and revising processing techniques as needed to improve deliverables, maximize productivity to achieve business goals. They are responsible for training new employees, sharing best practices, and ensuring team members are qualified to perform the work.

Motivates and provides guidance to team members, cultivates and reinforces appropriate group values, norms, and behaviors, guided by Roche operating principles. A Process Lead must have excellent communication and organizational skills and identify opportunities that would drive the business forward.

Responsibilities:

Quality and Safety

• Maintain Right to Operate and ensure that all processes are performed in a safe and healthy manner; Address and escape any potentially unsafe hazards; Timely reporting and investigations of safety hazards, incidents and near misses.
• Maintain the quality system and achieve our quality objectives.
• Audit readiness (OSHA, FAA, FDA, etc.); Represent team during internal audits/inspections.
• Ensure accuracy and completeness of all procedures and instructions related to the proper receipt, quarantine, storage, and disbursement of materials as it relates to FDA, OSHA, FAA,QSR, ISO, good Manufacturing Practices, manufacturing exception events (MEEs) and other Roche policies and procedures.
• Coordinate, facilitate and provide the time for team members to complete and execute training (e.g. NCRs, OJT, Operating Procedures, Manufacturing Work Instructions); Responsible for maintaining greater than 95% in training compliance.
• Inventory accuracy and adherence to inventory control processes (TECO, Cycle counts, etc).
• Assists with NCR investigations, reworks and corrective actions.
• Monitor, review and initiate document changes, including writing new or updating existing work instructions and OPs impacting areas of responsibility; Collaborate with other functions as necessary.

Production

• Monitor, balance, delegate and provide detailed direction to employees and contractors in order to achieve production goals and adherence to the production schedule.
• 20% to 40% line support to include but not limited to: Receive, material handle, build product/materials, formulate bulk solutions, facilitate material availability, SAP transactions/confirmations and packet review, audit processes, allocate resources and protocol/validations.
• Interfaces with highly complex systems and controls in a regulated manufacturing environment.
• Ensures that daily end of shift reports/pass downs are completed to ensure proper communication and synergies between shifts and teams.
• Ability to lead more than one production line.
• Coordinate the maintenance/calibration of equipment in their responsible areas.

Continuous Improvement

• Ensure adherence to 6S, cycle times and standard work; Identifies and implements process improvements and continuous improvement initiatives.
• Facilitate and/or participate in Tier Meetings and staff meeting
• Troubleshoots problems, engages appropriate support functions and assists in implementing preventative measures.
• Collect data, populate and trend daily metrics (e.g. Safety, Quality, Cost, Delivery) to identify gaps and support operational excellence initiatives and improvements.

Teamwork and Collaboration

• Proactively collaborate with peers in other shifts/functions to ensure daily targets are achieved.
• Provide feedback to the Leader on employee performance (contribution, attendance, quality, etc.) for performance management purposes.
• Ensure successful onboarding of new employees and contractors.
• Participate in the interview process.
• Other duties as assigned.

Who you are:

Education/Experience:

• Associates Degree
• 3 years relevant work experience, preferably in GMP environment
• Prefer previous experience leading teams or projects
• Equivalent education and experience will be considered

Knowledge Skills and Abilities:

• Demonstrated experience with Lean / Continuous Improvement
• Proficient with Google products (gMail, gSheets, gDoc, etc)
• High degree of initiative with the ability to work independently with minimal supervision
• Previous experience with ERP systems; SAP preferred
• Ability to work with cross-functional teams
• Ability to be punctual, work quickly and accurately in a high-volume environment with constant change
• Ability to inspire and influence others
• Ability to give and receive feedback in a coaching manner
• Strong organizational skills, planning skills and attention to detail
• Strong communication skills - written, verbal; critical thinking, problem solving and analytical skills
• Excellent time management skills to manage multiple tasks and competing timelines

This is an (on-site/remote) position.

Relocation benefits (are/are not) approved for this posting.

The expected salary range for this position based on the primary location of Tucson is $52,400.00 - $97,400.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed in this link.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.