Lead Process Auditor, Critical Infrastructure

Aligned Data Centers; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

Aligned Data Centers is seeking a Lead Process Auditor to ensure procedural integrity across the fleet of critical infrastructure. This role focuses on enforcing SOPs, MOPs, and EOPs, and updating procedures based on incident RCAs to minimize human-error-driven outages.

The ideal candidate has 7+ years in QA/compliance or critical facility operations, with strong CMMS and Change Management knowledge, and proven investigative and interpersonal skills to drive compliance with Operations teams.

Qualifications

• 7+ years in QA, compliance auditing, or critical facility operations.
• Strong understanding of Change Management, lock-out/tag-out (LOTO), and CMMS.
• ISO 9001 Lead Auditor, Six Sigma, ITIL, or similar certifications preferred.
• Excellent investigative and interpersonal skills with site staff.

Responsibilities

• Lead procedural incident forensics and governance during high-severity incidents; assess MOP execution, Change Management approvals, vendor oversight, and preventive maintenance logs.
• Perform proactive, unannounced and scheduled audits of site-level procedural compliance with authorized MOPs.
• Enforce lifecycle management by injecting Engineering Change Orders or mandates into each site's runbook and CMMS.
• Audit third-party vendor execution to ensure SLA compliance, dosing protocols, and safety standards.
• Collaborate with Lab Manager and Site Operations to verify mandatory training before live interaction.

Skills

QA & Compliance

Operational Auditing

Incident Forensics

Vendor Oversight

CMMS

LOTO

Tools

CMMS

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.

Role Summary: The Lead Process Auditor is responsible for the procedural integrity and operational compliance of Aligned’s critical infrastructure fleet. While Technical SMEs govern the physical and systemic health of the infrastructure, the Process Auditor governs the human and procedural systems. This role ensures that fleet-wide Standard Operating Procedures, Methods of Procedure, and Emergency Operating Procedures are strictly adhered to, standardized across all sites, and immediately updated based on empirical data from Incident RCAs. The Lead Process Auditor acts as the administrative enforcement arm of the department, identifying procedural drift before it results in human-error-induced outages.

Core Responsibilities:

• Procedural Incident Forensics (RCA Governance): During high-severity incidents, lead the investigation into the procedural vectors of the failure. Analyze MOP execution, Change Management approvals, vendor oversight, and preventative maintenance logs to determine if human error, skipped steps, or flawed runbooks contributed to the technical failure.
• Proactive Runbook & MOP Auditing: Execute programmatic, unannounced, and scheduled audits of site-level procedural compliance. Verify that Facility Managers and site technicians are strictly following Aligned’s authorized MOPs for high-risk evolutions.
• Mandate Enforcement & Lifecycle Management: Own the enterprise documentation lifecycle. When the Advanced Systems team issues a technical Engineering Change Order or procedural mandate, the Process Auditor ensures these changes are successfully injected into every site’s local runbook and CMMS (Computerized Maintenance Management System).
• Vendor & Supply Chain Compliance: Audit third-party vendor execution in the field. Ensure that OEM technicians and chemical vendors are adhering to the strict SLA requirements, dosing protocols, and safety standards mandated by the engineering team.
• Training & Capability Verification: Partner with the Lab Manager and Site Operations to verify that local teams have completed mandatory training on new procedures or technologies before they are authorized to interact with live systems.

Required Qualifications:

• Experience: 7+ years of experience in Quality Assurance (QA), compliance auditing, or critical facility operations management (e.g., Data Centers, Nuclear Power, Aviation, or high-level manufacturing).
• Technical Acumen: Deep understanding of critical environment Change Management processes, lock-out/tag-out (LOTO) procedures, and computerized maintenance management systems (CMMS).
• Certifications: ISO 9001 Lead Auditor, Six Sigma, ITIL, or similar process-improvement/compliance certifications are highly preferred.
• Analytical & Interpersonal Skills: Exceptional investigative skills. Proven ability to interview site staff, reconstruct procedural timelines, and enforce strict compliance standards without creating adversarial relationships with local Operations teams.