Lead Process Analyst

Deckers Brands; Pennsylvania; On-site; USD 97,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Financial planning

Time off

Discounts and perks

Growth & development

Health and wellness

Job summary

Deckers Brands seeks a Lead Process Analyst to drive enterprise transformation by analyzing, designing, and optimizing business processes that align with strategic initiatives. You will translate business needs into actionable requirements and champion readiness, adoption, and continuous improvement across functions.

You’ll lead cross-functional workshops, define future-state designs, and deliver scalable, value-driven solutions.

Qualifications

• 6–8 years of experience in business analysis, process improvement, or transformation programs.
• Proven ability to lead cross-functional initiatives and manage stakeholder expectations.
• Excellent communication and change-management skills.
• Bachelor’s degree in Business Administration, Information Systems, Operations Management, or related field.

Responsibilities

• Lead discovery, assessment, and future-state design across processes.
• Facilitate workshops and align stakeholders on solutions.
• Capture requirements, create user stories, and define business cases.
• Support change impact assessments and governance documentation.
• Drive continuous process improvements for efficiency and scalability.

Skills

Process leadership

Stakeholder management

Cross-functional leadership

Business analysis

Change management

Education

Bachelor's degree in related field

Tools

Jira

Confluence

Aha!

Visio

Lucidchart

Job description

At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.

Job Title: Lead Process Analyst

Reports to: VP, Enterprise Process Organization

Location: US (Remote)

Interested applicants must reside in one of the following approved states: Arizona, California, Colorado, Indiana, Massachusetts, Minnesota, New York, Oregon, Pennsylvania, Texas, Utah, Washington

The Role

As Lead Process Analyst, you’ll be at the heart of Deckers’ enterprise transformation, partnering with business, technology, and transformation teams to analyze, design, and optimize business processes that drive strategic initiatives. You’ll serve as a trusted advisor, guiding complex cross-functional work, translating business needs into actionable requirements, and championing organizational readiness, adoption, and continuous improvement. Your leadership will deliver scalable, standardized, and business-value-driven solutions that shape the future of Deckers’ operations.

Your Impact

• Lead discovery, process assessment, and future-state design by guiding stakeholders through process definition, requirements, and value opportunities.
• Facilitate workshops and decision-making sessions to drive alignment, resolve process gaps, and clarify trade-offs.
• Drive enterprise process harmonization by identifying opportunities to simplify, standardize, optimize, and govern business operations.
• Conduct root-cause, gap, and process analysis to identify bottlenecks, inefficiencies, and sources of process variation.
• Translate future-state process designs into clear business and solution requirements, user stories, process flows, and business cases.
• Perform change impact assessments across people, process, technology, data, and organizational dimensions.
• Develop and maintain business documentation supporting solution design, testing, training, adoption, and governance.
• Lead cross-functional stakeholder alignment, decision-making, and issue resolution, building consensus across diverse audiences.
• Drive continuous improvement by recommending and prioritizing process enhancements that improve efficiency, scalability, and business value.
• Monitor process outcomes and stakeholder feedback to identify opportunities for optimization and continuous improvement.
• Support solution validation, testing, go-live readiness, and adoption, partnering with change, training, and business teams.

Who You Are

• Experienced process leader with 6-8 years in business analysis, process improvement, management consulting, or transformation programs.
• Skilled in leading complex, cross-functional initiatives involving business process design, organizational change, and technology-enabled transformation.
• Proven ability to facilitate workshops, drive stakeholder alignment, and manage competing priorities across multiple functions and levels.
• Strong analytical, critical thinking, and problem-solving skills with the ability to evaluate complex business challenges and develop practical solutions.
• Excellent communication and stakeholder management skills, able to influence decisions and build consensus across diverse audiences.
• Bachelor’s degree in Business Administration, Information Systems, Operations Management, Industrial Engineering, or related discipline required.
• Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), Agile, Scrum, SAFe, Change Management, or Process Excellence certifications preferred.
• Proficient in business analysis, process mapping, and collaboration tools such as Jira, Confluence, Aha!, Visio, Lucidchart, or similar platforms.
• Experience operating within a global, multi-brand organization preferred.

What We'll Give You -

• Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
• Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
• Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever.
• Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras
• Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development.
• Health and Wellness - There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.

$96,600.00 - $130,400.00

The salary range posted reflects the estimated minimum and maximum target for new hire salaries for this role in: Goleta, California (Remote)

Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

Equal Employment Opportunity

Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity.