Lead Plumbing Install Technician - High Pay, Flexible Hours

Ace Air; Lake Charles (LA); Hybride; USD 75 000 - 100 000; Plein temps

Résumé du poste

Ace Air in Lake Charles, LA is seeking an experienced Plumbing Installer to perform installation and repair of residential plumbing systems. You will diagnose problems, explain options to homeowners, and ensure work meets safety and code standards.

This role requires 3+ years in diagnostic troubleshooting and a plumbing license or ability to obtain one within 6 months; strong customer service and clean driving record are essential; the job includes mentoring apprentices and collaborating with

Qualifications

• 3+ years of experience with diagnostic troubleshooting, repair, and maintenance of residential plumbing, water heaters, tankless, and filtration.
• Strong customer service and interpersonal communication skills
• Plumbing license or able to obtain within 6 months
• Ability to provide repair versus replacement options to customers
• Knowledge of drain machines, camera, and locating equipment
• Knowledgeable and skilled in the safe use and maintenance of required tools
• High School Diploma or GED
• Clean driving record
• Basic computer skills, ability to use an iPad to document work
• Ability to speak, read, and write fluently in the English language

Responsabilités

• Perform timely and accurate repairs to resolve plumbing and drain issues.
• Always explain to the customer what service you are performing and give exact prices & gain approval before doing the work.
• Establish customer rapport to sell the right products and services for the customer's needs and wants.
• Install and repair plumbing systems, equipment, and fixtures.
• Ensure compliance with local plumbing codes and regulations.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Maintain your truck so that it is always neat and clean on the inside and outside.
• Work alongside Customer Service and Dispatch team to ensure overall success of the business.
• Maintain detailed records of services, including documenting pictures of before and after services have been completed.
• Always be safety conscious both on the job and while driving.
• Participate actively in all training exercises, morning meetings and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.

Connaissances

Diagnostic troubleshooting

Customer service

Plumbing license

Repair vs replacement options

Drain machines & camera

Tool safety & maintenance

High School Diploma or GED

Clean driving record

Basic computer skills

English language fluency

Formation

High School Diploma or GED

Outils

Drain machines

Camera

Locating equipment

Description du poste

Ace Air in Lake Charles, LA is seeking an experienced Plumbing Installer to perform installation and repair of residential plumbing systems. You will diagnose problems, explain options to homeowners, and ensure work meets safety and code standards.

This role requires 3+ years in diagnostic troubleshooting and a plumbing license or ability to obtain one within 6 months; strong customer service and clean driving record are essential; the job includes mentoring apprentices and collaborating with