Lead Plumber - Expert Repairs, 100% Client Satisfaction

Benjamin Franklin Plumbing of Long Island; Greenwood (SC); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

401(k)

Job summary

Benjamin Franklin Plumbing is seeking lead or junior plumbers to expertly service, repair, and replace residential plumbing systems while upholding our standards of professionalism and punctuality.

You will follow company guidelines on pricing, maintain clean work areas, explain services to customers, and ensure satisfaction. Training/apprentice level for juniors; lead and master plumbers may operate their own truck with required licensing.

Qualifications

• Junior plumbers are training/apprentice level and typically do not operate their own truck.
• Lead/Master plumbers are senior level and typically operate their own truck.
• Lead & Junior plumbers must have applicable certifications and licensing required by their state of residence.

Responsibilities

• Utilizes Straight Forward Pricing (including all company approved forms) correctly on each call
• Wears floor savers while in the client’s home and maintains a neat work area while performing a repair or scheduled service
• Tests each aspect of the job before leaving a home to make sure everything is working properly. Ensures the job was indeed completed correctly and eliminates unnecessary callbacks after the job is finished
• Explains each service performed to the client each time a maintenance or repair is completed. Ensures clients are 100% satisfied with all work
• Conveys a safety-conscious attitude, both on the job and while driving
• Maintains cleanliness inside and outside of vehicles at all times

Education

Certifications and licensing as required by state of residence

Job description

Benjamin Franklin Plumbing is seeking lead or junior plumbers to expertly service, repair, and replace residential plumbing systems while upholding our standards of professionalism and punctuality.

You will follow company guidelines on pricing, maintain clean work areas, explain services to customers, and ensure satisfaction. Training/apprentice level for juniors; lead and master plumbers may operate their own truck with required licensing.