Lead Plumber

Benjamin Franklin Plumbing, LLC; Mount Airy (MD); Presencial; USD 76.000 - 126.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance (PPO)

401K company contribution

Bonus opportunities

iPad/iPhone provided

Uniforms

Take-home truck provided

Two weeks paid vacation to start

Paid training

Descripción de la vacante

Benjamin Franklin Plumbing, LLC is hiring for residential plumbing professionals who will service homes, install and repair water heaters, water conditioning systems, and related plumbing components. You will interact with customers, present service options, and help customers choose the best solution for their home.

You will operate a company-provided truck, receive coaching, and work in a fast-paced team environment with opportunities for higher earnings and advancement.

Formación

• Knowledge of residential plumbing including water heaters, water conditioning, pumps, drains, piping, and repairs.
• Ability to present options to customers and collect payment.
• Strong communication and customer service skills.
• Willingness to be coachable and take feedback from leadership.

Responsabilidades

• Provide high-quality service and earn positive reviews from customers.
• Receive real-time coaching and apply feedback.
• Record notes for the next technician to ensure team continuity.
• Collect payments and assist with job scope as needed.
• Assist with ordering and delivering parts to the job site.

Conocimientos

Customer service

Communication

Coachable

Payment collection

Herramientas

Water heaters

Water conditioning

Pumps

Drains

Piping

Descripción del empleo

PLEASE READ THIS FIRST

Stop reading if you are selfish, lazy, sloppy, rude, content, dishonest or negative. You won't make it past the first interview.

WHO WE NEED

We are unashamedly looking for i-dotting, t-crossing, taking care of business bosses, who dive on a grenade for their buddy, pick up the ball, go get the 'W,' holding the rally flag in the other hand and leading the team. Professionals who understand goals are good, real gains are better, and able to harness all this motivation into the best customer service this side the Mississippi. You've had a job. You've had a grind. Come find a calling. Come find a refining battle ground where you defeat the worst versions of yourself to become better. We don't have time for excuses. We don't have time for good enough. We have one mission here and that is to provide you with all the opportunity in the world to make more money than you ever thought possible in a plumbing truck. You will be coached. You will be appreciated. You will be PAID. We need doers; sayers need not apply.

WHO WE ARE

We are Benjamin Franklin Plumbing. Family owned, family focused, family service. Been in the game for a long time so we have the foundation of good process but future focused enough to be on the cutting edge of tools, pay, and ideas.

WHAT WE DO

All residential plumbing, all day long. Water heaters, water conditioning, drain clearing, piping, pumps, diagnosis and more. Whatever we do, we do it right. And if you made it this far and missed the residential part of residential plumbing service save yourself the rest of the read. If you don't like people, you won't like it here. Customer service to us is caring enough for each person to present options for their home and family and give them the power of choice for what makes sense.

HOW WE DO IT

By hiring the go-getters; the take life by the horns types who want something more. If you don't have it all, we can train but the mountain seems smaller if you: Have a working knowledge of all things residential plumbing with hands on experience including water heaters, water conditioning, pumps, drains, piping, repairs, troubleshooting, etc. Are comfortable and confident dealing with customers, presenting options, collecting payment, and generally TCOB of all things. Are a good communicator and understand people. Aren't scared of the word "NO" unless referring to the advancement of your career and income.

DAY IN THE LIFE

You can expect an average day to include: Waking early cause success waits for no sleeper. Brushing your teeth and tucking in your shirt like a professional. Driving your freshly washed company provided truck to the shop. Filling your truck with whatever you need from our fully stocked warehouse. Opening up your company provided iPad and iPhone to see your first money making opportunity. Arriving on time at the customer home and blowing their doors off with 6-star service that results in an incredible review. Getting real-time coaching/support for whatever you need because you said you were coachable. Having parts/material delivered to you because you we need your head in the game not on the roadRecording notes for the next guy because you said you were about the team. Collecting payment from the customer cause if the company don't get paid, neither do you. Probably heading home because you ended up spending all day at your first call

THE BRASS TACKS$

• 100,000+ opportunity
• Support team that actually cares.
• Paid training
• Health insurance (PPO)
• 401K (company contribution)
• Bonus opportunities
• iPad/iPhone provided
• Uniforms
• Take-home truck provided
• Starting 2 weeks paid vacation.

Job Type: Full-timePay: $76,000.00 - $126,000.00 per year

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.