Lead Platform Engineer, Agentic Issue Resolution (AIR)

Ford Model e U.S.; Redford Charter Township (MI); Hybrid; USD 133,000 - 251,000; Full time

Benefits offered by this job

Medical coverage

Parental leave

Back-up childcare

Vehicle discount

Tuition assistance

Employee resource groups

Community service time off

Generous vacation

Job summary

Ford Motor Company is seeking a senior engineer to advance the AIR system within the ATP organization. You will design, implement, and scale production software platforms that connect plant data to AI-driven issue resolution.

You will collaborate with engineers, data scientists, security, and plant teams to ship reliable, secure solutions at scale, with a hybrid onsite work model and strong focus on production-readiness.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent experience.
• 7+ years building production software platforms or distributed systems, including technical leadership.
• Hands-on experience building applications on large language models: agent workflows, orchestration, retrieval, and tool integration.
• Strong API and service design, testing, and maintainable code in Python, TypeScript, Go, or Java.
• Experience designing secure systems with authorization, audit logging, and operational controls.
• Clear communication with engineering, data, security, and plant teams.

Responsibilities

• In this position, you will contribute to AIR (Agentic Issue Resolution), ATP's AI system that investigates production issues.
• Collaborate with plant teams to gather evidence from plant systems and connect it to existing knowledge to recommend fixes.
• Ensure fixes are reusable across plants and meet security, reliability, and production-readiness standards.

Skills

LLM apps

Agent workflows

Orchestration

Retrieval

Tool integration

API design

Service design

Testing

Maintainable code

Python

TypeScript

Go

Java

Security design

Communication

Education

Bachelor's degree in CS/SE

Tools

Google Cloud Platform

Job description

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Shape the Future of Manufacturing with ATP

At Ford, we aren’t just building vehicles — we are redefining how the world moves. Within the Advanced Industrial Technology and Platforms (ATP) organization, we are the architects of Ford’s next industrial revolution.

Our mission is clear: we build and scale industrial platforms, technologies, and capabilities that unlock Ford Firsts to drive sustained competitive advantage in manufacturing. Driven by our vision to "build once, scale everywhere," we bridge the gap between cutting-edge technology and global physical deployment.

Our guiding mantra is simple yet relentless: Scale what matters, win what's next.

If you are a high-tech builder, thinker, or innovator who thrives at the intersection of software, hardware, and massive scale, ATP is where you belong. Join us, and write the next chapter of industrial history.

In this position...

Plant teams lose hours each shift piecing together what went wrong: pulling data from separate systems, chasing history, and rebuilding context before they can fix anything. That groundwork is the job of AIR (Agentic Issue Resolution), ATP's AI system that helps plant teams investigate and fix production issues. AI agents take an issue, gather approved evidence from plant systems, connect it to what the plant already knows, and recommend a fix that a person reviews and approves. Each confirmed fix is saved so the next plant can reuse it.

Why it's important...

- AIR runs multiple investigation workflows on shared, reusable components.

- Investigations use authorized evidence and produce traceable recommendations a person can review.

- Plant teams spend less time rebuilding issue history and more time fixing problems.

- A fix confirmed at one plant is reused at the next without rework.

- The platform meets agreed security, reliability, and production-readiness standards.

You’ll have...

- Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent experience.

- 7+ years building production software platforms or distributed systems, including technical leadership.

- Hands-on experience building applications on large language models: agent workflows, orchestration, retrieval, and tool integration.

- Strong API and service design, testing, and maintainable code in Python, TypeScript, Go, or Java.

- Experience designing secure systems with authorization, audit logging, and operational controls.

- Clear communication with engineering, data, security, and plant teams.

Even better, you may have...

- Manufacturing, quality, maintenance, or industrial operations experience.

- Knowledge graphs, ontologies, semantic search, or case-based reasoning.

- Event-driven systems, workflow engines, and production observability.

- Human-in-the-loop design for operational decisions.

- Google Cloud Platform experience.

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision, and prescription drug coverage
• Paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day

This position is leadership level 6 and ranges from $132,800-$250,800.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week.