Lead Planning Coordinator - 1st Shift

SCC Saddle Creek Corporation; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay with skill pay

Medical, dental, vision benefits

HSA with employer contribution

Weekly 401(k) match

Vacation on hire

8 holidays per year

Personal time after 90 days

Tuition reimbursement

Life insurance

Short term disability

Job summary

Saddle Creek Logistics Services is seeking a Lead Planning Coordinator to join our Phoenix team. You will execute daily planning, batching, and release of guest orders, coordinating with departments to maintain flow and service commitments.

This role emphasizes analytical thinking, system-driven processes, and real-time issue resolution in a fast-paced fulfillment environment. Collaboration with Inventory Control and other teams will drive on-time fulfillment and continuous improvement.

Qualifications

• High school diploma required; college coursework preferred.
• Experience in Production Control, planning, inventory, WMS, fulfillment, or logistics is strongly preferred.
• Excellent communication across operations, inventory, and customer service functions.
• Strong analytical, problem-solving, and decision-making in a fast-paced environment.

Responsibilities

• Execute daily planning and batching of guest orders based on volume, priorities, and labor.
• Create and communicate order summary reports and status updates for departments.
• Monitor WMS activity and ensure system accuracy with order allocation and inventory movement.
• Coordinate with Inventory Control to resolve vendor and customer allocation issues.
• Support inbound, outbound, inventory, and customer service teams with priorities and updates.
• Identify issues, propose solutions, and maintain efficient workflows in a fast-paced setting.
• Ensure order accuracy in WMS and alignment with physical operations.

Skills

Analytical skills

Strong communication

WMS experience

Inventory management

Microsoft Excel

Education

High school diploma

Tools

Korber/HighJump

Softeon

Job description

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Benefits:

• Weekly pay with skill pay and shift differentials
• Benefits package including medical, dental, vision and medical reimbursement
• Medical employee-only premium less than $10/week with wellness discounts
• HSA with annual employer contribution
• Weekly 401(k) match
• Vacation immediately upon hire
• 8 holidays per calendar year
• Personal time after 90 days
• EAP and identity theft protection
• Tuition reimbursement
• Company paid life insurance and short term disability

As a Lead Planning Coordinator, you will execute daily planning and batching of customer orders in support of customer needs. This position serves as a central coordination point for operational execution, maintaining reporting, communicating order summaries and priorities, researching issues that prevent product allocation, and recommending practical solutions that enable efficient workflow across the building. The role is highly analytical, system-driven, and communication focused, with emphasis on planning, WMS accuracy, automation monitoring, and real-time issue resolution rather than direct people leadership.

Main Position Description

• Execute daily planning, batching, and release of guest orders based on volume, trailer priorities, service commitments, and available labor.
• Create, update, and communicate order summary reports and operational status updates for each department.
• Monitor WMS activity and support system accuracy by reviewing order allocation, order wave release, inventory movement, and exception queues.
• Partner with Inventory Control to research vendor and customer issues that prevent product allocation or delay order fulfillment.
• Monitor automation and warehouse flow systems, identify interruptions, and communicate concerns quickly to the appropriate operational partners.
• Support inbound, outbound, inventory, order processing, and customer service teams by communicating priorities, delays, exceptions, and execution updates.
• Problem-solve unforeseen issues, recommend solutions, and help maintain effective workflows in a fast-paced fulfillment environment.
• Verify order accuracy in the WMS and help ensure system activity aligns with physical operations.
• Maintain a clean, professional, and safe working environment by meeting or exceeding SCLS corporate safety goals.
• Follow direction from leadership and support inter-departmental projects as assigned.
• Ensure exceptional customer service by supporting key performance indicators tied to throughput, accuracy, flow, and service expectations.
• Solicit feedback and adjust actions as appropriate to improve company processes and support high-quality, cost-effective logistics services.
• Promote constant and measurable improvement and support SCLS continuous improvement culture.
• Communicate SCLS goals, expectations, areas for improvement, and successes clearly and professionally across teams.
• Perform additional duties as assigned based on business needs.

Knowledge, Skills, and Abilities

• High school diploma required; technical school, college coursework, or degree preferred.
• Previous Production Control, planning, inventory, WMS, fulfillment, or logistics experience strongly preferred.
• Strong analytical skills, attention to detail, and ability to identify issues, problems, and opportunities.
• Excellent communication skills with the ability to share clear information across operations, inventory, and customer service functions.
• Strong reasoning, judgment, problem-solving, and decision-making skills in a fast-paced environment.
• Ability to maintain a positive and respectful attitude while working independently and in a team environment.
• PC skills including Microsoft Office, especially Excel, along with internet, web-based, and job-specific software applications.
• Ability to develop collaborative relationships by listening, sharing ideas, and appreciating others’ efforts.
• Ability to become highly proficient with WMS platforms such as Korber / HighJump, Softeon, or similar systems.
• Comfort working in system-driven operations that may include conveyor, sortation, automation, bots, or other warehouse flow systems.

Saddle Creek is an Equal Opportunity employer and an Afffirmative Action employer, as required by law.

We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.

View the EEO poster here.

View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [e-mail] and let us know your contact information and the nature of your request.

Saddle Creek is in the logistics business. Over the past 60 years, our associates built Saddle Creek into what it is today by treating each other with respect and working together to succeed. Our people make a difference every day to our clients, to our business, and to each other. The growth and success we’ve experienced requires smart, dedicated people working in a supportive environment. Growing our family since 1966. Will you join us? Learn what our associates are saying about their career experiences at Saddle Creek on the Associates' Stories Blog. Learn more information about all Saddle Creek careers and our culture.