Lead Phlebotomy Technician

Cleveland Clinic; United States; On-site; USD 30,000 - 39,000; Full time

Job summary

Cleveland Clinic Main Campus is seeking a Lead Phlebotomy Technician to oversee phlebotomy operations in the inpatient setting. You will collect blood samples, interpret orders, train staff, and ensure quality and safety in specimen handling.

The role requires clinical laboratory experience, pediatric phlebotomy proficiency, and leadership capabilities. Schedule includes days with call responsibilities; competitive benefits available.

Qualifications

• High School Diploma or GED required.
• Two years of experience in a clinical laboratory.
• Proficiency in infant and pediatric phlebotomy.
• Demonstrated leadership and training experience.

Responsibilities

• Handle internal and external customer service issues and follow up.
• Communicate procedural changes to staff relevant to healthcare delivery.
• In absence of supervisor, act as point of contact for problem resolution.
• Collect blood samples via venipuncture or capillary puncture.
• Interpret physician orders for sample collection.
• Instruct patients on proper specimen collection techniques.
• Process specimens and enter results for tests referred to labs.
• Deliver samples to Laboratory Accession Area for processing.
• Ensure safety and attend to patient fainting or illness.
• Coordinate orientation and training schedules.
• Assist in training phlebotomy staff and new hires.

Skills

Leadership training

Communication

Collaboration

Phlebotomy proficiency

Education

High School Diploma/GED

Associate’s Degree

Phlebotomy Certification

Tools

None

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Lead Phlebotomy Technician

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Phlebotomy Transp Inpt-Main Campus Hospital

Job Code

C9994W

Shift

Days + Call

Schedule

3:00am-11:30am

Job Summary

Job Details

A caregiver who excels in this role will:

• Handle internal and external customer service issues/concerns andinitiateany necessary follow-up.

• Communicate to thestaffall procedural changes and/or problemspertinent to the delivery of healthcare.

• Inthe absenceof Supervisor or Team Leader, serveas thepointperson for problem resolutionin a timely manner.

• Collect blood samples from all patients using venipuncture or capillary puncture techniques.

• Interpret physician orders for sample collection.

• Instruct patients in the proper technique for collecting various specimens.

• Processspecimens and enter results for tests referred to reference laboratories.

• Deliver all samples collected to the Laboratory Accession Area for processing.

• Ensuresafetyandattend to any patient who faints or becomes ill.

• Coordinate orientation and training schedules.

• Assist Supervisor/Team Leader to ensuresectionis in compliance withaccrediting and regulatory agency standards and safety guidelines.

• Assistin the training of Phlebotomy studentsand the orientation of new employees.

• Participate in and/or conduct in-services and continuing education programs.

• Attendworkshops,seminarsand lectures to keep current on new procedures and equipment.

• Maintain inventory system for Laboratory stock and Outpatient Drawing Areas.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma/GED

• Two years of experience in a clinical laboratory

• Proficiencyin infant and pediatricphlebotomy

• Demonstrated leadership and training experience

Preferred qualifications for the ideal future caregiver include:

• Associate’s Degree

• Phlebotomy Certification

• Fosters collaboration

Physical Requirements:

• Light lifting and carrying, under 15 lbs.

• Use of fingers and both hands required.

• Walking, standing and bending.

• Ability for rapid mental and muscular coordination simultaneously.

• Ability to differentiate color, hue, saturation and tones.

• Must have depth perception.

• Ability to communicate and exchange accurate information. In some positions, this includes receiving and recording information from patients at their bedside.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.