Lead Phlebotomy Technician

Cleveland Clinic; Medina (OH); On-site; USD 27,000 - 40,000; Full time

Job summary

Cleveland Clinic Medina Hospital is seeking a Lead Phlebotomy Technician to maintain workflow in Inpatient Phlebotomy, Outpatient Lab, and Specimen Processing. You will draw blood, transport specimens, and interpret orders while remaining a collaborative team member focused on exceptional patient service.

The role emphasizes leadership, training, and ongoing clinical skill development within a supportive healthcare environment at Medina Hospital.

Qualifications

• High School Diploma or GED required.
• Two years of experience in a clinical laboratory.
• Proficiency in infant and pediatric phlebotomy; demonstrated leadership and training experience.

Responsibilities

• Handle internal and external customer service issues and initiate follow-up as needed.
• Collect blood samples from patients using venipuncture or capillary puncture techniques.
• Interpret physician orders for sample collection and instruct patients accordingly.
• Process specimens and enter results for tests referred to reference laboratories.
• Coordinate orientation and training schedules and assist in staff development.

Skills

Infant & pediatric phlebotomy

Leadership & training

Education

High School Diploma/GED

Associate’s Degree

Phlebotomy Certification

Job description

Join Cleveland Clinic Medina Hospital and experience world-class healthcare at its best. As a proud recipient of the Vizient, Inc.'s Bernard A. Birnbaum, MD, Quality Leadership Award, Medina Hospital is known for its excellence in delivering safe, patient-centered care that is timely, effective, efficient, and equitable. Medina Hospital has also been recognized for its commitment to creating a positive environment that empowers and engages staff by the American Nurses Credentialing Center. Here, you can build a rewarding, lifelong career while receiving endless support and encouragement.

As Lead Phlebotomy Technician, you will ensure the Inpatient Phlebotomy, Outpatient Lab and the Specimen Processing area maintain a continuous workflow. In this role, you will complete associated duties, such as drawing blood, transporting specimens and interpreting physician orders. Despite serving in a leadership role, you will still serve as a team member, showing exceptional customer service to facilitate a positive patient experience. All the while, you will continue developing your clinical skills within an exciting, inviting and supportive healthcare environment.

A caregiver in this position works full-time| 4:00am—12:30pm, weekends if needed, holiday rotation (2/year).

• Handle internal and external customer service issues/concerns and initiate any necessary follow-up.
• Communicate to the staff all procedural changes and/or problems pertinent to the delivery of healthcare.
• In the absence of Supervisor or Team Leader, serve as the point person for problem resolution in a timely manner.
• Collect blood samples from all patients using venipuncture or capillary puncture techniques.
• Interpret physician orders for sample collection.
• Instruct patients in the proper technique for collecting various specimens.
• Process specimens and enter results for tests referred to reference laboratories.
• Deliver all samples collected to the Laboratory Accession Area for processing.
• Ensure safety and attend to any patient who faints or becomes ill.
• Coordinate orientation and training schedules.
• Assist Supervisor/Team Leader to ensure section is in compliance with accrediting and regulatory agency standards and safety guidelines.
• Assist in the training of Phlebotomy students and the orientation of new employees.
• Participate in and/or conduct in-services and continuing education programs.
• Attend workshops, seminars and lectures to keep current on new procedures and equipment.
• Maintain inventory system for Laboratory stock and Outpatient Drawing Areas.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma/GED
• Two years of experience in a clinical laboratory
• Proficiency in infant and pediatric phlebotomy
• Demonstrated leadership and training experience

Preferred qualifications for the ideal future caregiver include:

• Associate’s Degree
• Phlebotomy Certification

Physical Requirements:

• Light lifting and carrying, under 15 lbs.
• Use of fingers and both hands required.
• Walking, standing and bending.
• Ability for rapid mental and muscular coordination simultaneously.
• Ability to differentiate color, hue, saturation and tones.
• Must have depth perception.
• Ability to communicate and exchange accurate information. In some positions, this includes receiving and recording information from patients at their bedside.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $19.25

Maximum hourly: $29.30

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).