Lead Phlebotomist

RIH Rhode Island Hospital; Rhode Island; On-site; USD 26,000 - 43,000; Full time

Job summary

Brown University Health in Providence, RI seeks a Phlebotomy Program Supervisor to oversee scheduling, training, and policy implementation for phlebotomy staff. The role includes supervising phlebotomists and clerical staff, maintaining records, and ensuring timely delivery of patient reports.

The position requires a phlebotomy certification, substantial venipuncture experience, and strong interpersonal and clerical skills within a hospital setting.

Qualifications

• High school diploma or GED required.
• Phlebotomy certificate with internship showing 100 venipunctures.
• Six months phlebotomy experience if no internship.
• Five+ years phlebotomy experience may be considered in lieu of certification.
• Excellent venipuncture and capillary puncture skills.
• Strong clerical and record-keeping abilities.
• Ability to communicate calmly with patients of all ages.

Responsibilities

• Prepare staffing schedules for phlebotomists with supervisor's approval.
• Train new phlebotomists and students in venipuncture techniques.
• Perform phlebotomy duties as needed.
• Interview and evaluate phlebotomists for selection and performance.
• Maintain program records, payroll and training reports.
• Coordinate patient registration and deliver final reports to physicians.

Skills

Phlebotomy skills

Interpersonal skills

Clerical proficiency

Education

High school diploma or GED

Phlebotomy certification/internship

Tools

Blood collection equipment

Job description

SUMMARY

Under general supervision of a Phlebotomy Supervisor or Pathology Manager and according to established policies and procedures, assists supervisor with scheduling, training and assigning phlebotomists and other activities of phlebotomy program. Provides input into development or revision of policies and procedures and assures implementation. Prepares and maintains records and statistics of program activities. Assists in the supervision of Phlebotomist and clerical staff. Regularly performs duties of phlebotomists. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES

Following established policies and procedures, prepares staffing schedules for Phlebotomist for supervisor 's approval. Adjusts schedule as necessary and arranges for adequate coverage. Prepares daily assignment for Phlebotomist and clerical staff. May make rounds on clinical unit to assure all samples were obtained and to troubleshoot problems such as locating missing samples; draws blood samples missed or those Phlebotomist had difficulty obtaining. Following established procedures, trains new Phlebotomist and Medical Technologist students in venipuncture and finger stick techniques. Determines when training is completed and arranges for final review with supervisor. Regularly assists with phlebotomy of patients. Participates in the interviewing and selection of Phlebotomist and provides input into performance appraisals. Provides input into development or revision of policies and procedures for phlebotomy programs and assures implementation and adherence to established policies and procedures. Maintains and records a variety of records and statistics such as payroll, work load and program activities, training reports and the like. Performs related clerical activities such as, sorts and files records, receiving patient into clinic/treatment area and as necessary interviews patient to obtain insurance, biographical and medical information to complete registration records. Provides patient with forms (e.g. hospital or regulatory required forms) for tests, gives instructions regarding any special preparation necessary prior to test or appointment, and coordinates, confirms and delivers patient 's final reports to the appropriate physician office and/or requesting clinic. May contact patient to return and repeat tests. May contact outside agencies/physician 's office to obtain additional patient information to complete patient records. Regularly performs duties of Phlebotomist. Performs other duties to assist supervisor as assigned.

MINIMUM QUALIFICATIONS

High school diploma or GED required. Phlebotomy certificate through National Accrediting Agency for Clinical Laboratory Sciences and/or completion of a Phlebotomy certificate program to include formal internship demonstrating 100 successful venipunctures. In lieu of internship, 6 months of phlebotomy experience may be considered. In lieu of phlebotomy certification, 5 plus years direct phlebotomy experience may be considered. Minimum 5 years of phlebotomy experience required. Ability to perform venipuncture techniques and capillary puncture on adults, children and infants. Interpersonal skills to obtain and provide information to patients and to explain procedures effectively in order to allay fears and anxiety. Demonstrated knowledge and skills necessary to provide care patients with consideration of aging processes, human development stages and cultural patterns in each step of the care process. Clerical skills to prepare and maintain records and reports, including keyboard skills to enter access information. Familiarity with blood collector equipment, anticoagulants, special precautions and interference. Ability to distinguish chromatic colors. A Phlebotomy certificate required.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

Works with in-patient care environment with considerable walking between units and where some physical effort may be required to deal with patients who are uncooperative. Some exposure to odors when handling specimens. Exposure to communicable diseases while administering to patients, however chance of injury is minimized by the adherence to established infection control procedures. Manual dexterity to perform venipuntures.

SUPERVISORY RESPONSIBILITY

None.

Pay Range: $19.03-$31.39

EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903 Work Type: M-F 6:30a-3P Work Shift: Day Daily Hours: 8 hours Driving Required: No

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation's first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state's largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island.

Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself.

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